Overall rating Based on 23 reviews
I have had this app for a year and our site is selling tickets online. The app has suited our purpose with delivering tickets and reporting. The only problem is when you need support from evey event it takes weeks until they respond. When your selling tickets you need a quick response. When I first purchased the app they were very quick to respond. It would be nice if there were other apps like this on Shopify so there was a bit of competition.
Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.
Karukera One Love
Great App that mostly take care of everything. However, when numbers start to grow (7000+ attendees - Karukera One Love Festival), things can sometimes get messy (attendees export, ticket types, mails sent)
2 main effort points :
=> Checkin app (but hey, up to 1000 attendees, it should work fine. For our case, after the firsts tests, we went on a custom solution on this point)
=> There is no mail tracking / dashboard (when sending the attendees tickets)
The support is also reactive, when you manage to catch their attention. But, for 20$ a month / event, it's really worth the money
University Of Utah Health
I've been working with Evey for about two years and have found it to be an excellent solution. Gets you the best of Shopify (with its considerable strengths) with the added support of event management. The team also helped configure a custom solution for a large-scale conference.
While custom builds can be a little rough... (I consider ours a beta), the Evey team have been incredibly responsive to create precisely the manager we asked for, with very friendly support. Very positive experience.
It's been very positive for us.
Evey Event Management seemed to be the perfect solution to my companies needs until I ran into an issue using the App on two different shopify sites.
Caching is a constant problem, between the two stores, and I've actually lost access to add/edit/unsubscribe events and manage attendees on one of the two sites.
I've reached out to their support team and my Shopify Rep, as I'm a Plus member, for assistance and they are unresponsive.
We are now 2 days away from my event with no way to access it in the back end. Talk about a nightmare!
I'm not even sure we'll stop being billed once we uninstall the app because I can't end/cancel the event.
Do not use this app if you plan on running a efficient, seamless check in for medium to large scale events. (3000+)
The app is full of bugs and errors, constantly kicking back 404 errors when checking in 1000's of people. We had to reset our devices CONSTANTLY to log back in and try and get them to work.
The server that the check-in service runs on is terrible slow and unreliable.
The customer service is nearly non-existent.
Absolutely bring a print out of the attendee list beacuse you're going to spend half your day checking in people manually, on a piece of paper.
I seriously recommend finding another app unless you're running a tiny event.
Grissom Gear Spirit Wear
If you need an app that will support your events with tickets, THIS IS THE APP TO USE. It is very easy to use, works very well with Shopify, but most importantly, the customer service is very responsive. I have used Evey for almost a dozen events and almost every single one of my events have gone smoothly, without any hiccups. However, I recently had an event where I had a question that I just couldn't figure out and they hopped on it! Levin and the team worked to get it corrected and also to educate me, which is so important. And the check-in app for mobile devices works flawlessly, which makes it incredibly easy to staff as many ticket scanners as I need for events. . . . My standards are relatively high and I don't write a lot of reviews, and I certainly don't write a lot of 5-star reviews. EVEY EVENTS will take your events up a level and your operational stress down.
I managed two stores. the first few events we ran worked fine. The setup was painless.
However, one event keeps every day drops the number of tickets available, to match the number that have been sold. So the store shows it sold out.
Problems come up with every app -- however the response from the developers has been abismal. To my initial cry for help I got a single response and they fixed the problem for the wrong event (which didn't have the problem at all) and then, I accidentally discovered -- in the wrong store.
by accident I discovered I have two events that i did not create in the wrong store that I can't delete.
Wierd things can happen with all sorts of apps. Responsive service is what makes the difference. After my events are done, i'll be looking for alternatives to Evey.
Very slow service! They charged me double for the same event. I contacted them for refund and still my problem isn't solved !!!
The Bronx Brand
We used Evey to market, promote and brand our recent event seamlessly on our website. We loved being able to see every customer and check-in on their app.