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Chat customer support was great! They were able to troubleshoot immediately. Easy to set up. Just needed help for the AJAX cart settings. Otherwise, great customer service!
The set up was instant and easy. Great customer support, even late at night as I work odd hours. Love the chat with the developers feature. Fantastic operation so far! Happy Customer here. :-)
I have recently downloaded this app. I think it will be useful for my store. Because I can create a discount for different products. I will also update my review after I use all the features of it.
I installed this app, it didn't work, destroyed my code even when uninstalled. Developer took hours and didn't help. Now I am on the live chat with Shopify trying to fix the mess that this app caused on my site! Stay away far away
Support was fantastic. We didn't use the app in the end as our requirements were slightly different than what the app offered.
This app does the job for Discounted Upsell & Cross Sell. Just double checked and it works on mobile and desktop.. customer support is great on and fast!
Extremely helpful customer service. In the end, I couldn't use the app for what I was looking for, but the approach is quite interesting.
I installed app, however I could not use it (set up promos). In target products, button add target product does not show up. I also noticed that setup videos and guides do not exactly correspond to the app current GUI. I captured the screen in case developers are interested.
Hi, thanks for sharing your experience. That button appears on click of the YES option in dropdown actually. We emailed you instantly when we saw your message actually.
We still hope you will use our app for your store as before.
Feel free to reachout for assistance anytime please.
Thanks
Team Upsellio 🙏🙏
The app seemed to be good but once installed doesn’t work for me , any refresh helped, finally desinstalled
Just got the app! Needed some things tweaked and I was helped by Ankit and the problem was resolved so quickly! Would highly recommend
Vishal was really helpful. Had an issue with setting up the BOGO offer and he looked into it asap and identified a script issue he escalated the issue. Top-notch customer service
App works great! easy to use and implement. Customer support where really fast! they are an amazing team actually. I really recommend
Applies the discount we needed for BOGO and their support are very helpful. Rating it 4 stars because the app will even be better if they have automatic apply of sale on the cart instead of pop-ups and auto start and end sched of the sale.
This app does the job well for costing nothing. If you just started your store on a shoestring budget, give it a shot. The support team is patient and helpful. The upsell features will defintely help boost sales.
I started using this app and it has a lot of potential!
I contacted support and they respond immediately.
Big plus that it's a free app! I observed some hiccups when user adds-removes-adds a product that is connected with offers or adds-adds again another product but overall it performs well. The add-remove-add cycle:
sometimes I lose the offer popup and I have to refresh or do another action.
The plus here is that removing the main product the offer loses it's discount. Great! The add-add cycle (the reason I conducted support):
the popup continues to appear on 2nd item added to cart but the offer is inactive. My suggestion is to either activate the offer for the 2nd buy or disable it completely. I understand that this requires admin UI modifications a input field with label sth like "how many times do you want to repeat the offer for the same customer?". At the moment the answer is 1.
customer care top!! more than helpful!! Great app, works well I recommend this app
Thanks for your help
I use this app to create bundles for my online store. This app is truly amazing and easy to use. I love there is a video that explains everything to you. I asked a question and received an answer in less than 24 hrs. If I can give more stars I would.
Would give 4.5 stars if possible. App is easy to use but did need to reach out to support team developers as it wasn't working straight out of the box. Support team did respond quickly and were able to help with my issues so would give 5 stars if it just worked perfectly "out of the box".
I can't install it !! app can not use. please help! I can't install it !! app can not use. pls help!
Sorry to hear about your experience. We tried to reachout to you few times but didn't heard back from you. We will help you in installing and setup the app properly. Upsellio has tons of features to help you store sales and our support team is always available to provide best assistance to you for setup.
Looking forward to hear from you.
Thanks
Team Upsellio
This app is AMAZING! The customer support was incredibly fast and extremely helpful as well for me. I definitely recommend this app. It works just as advertised.
Have used this app twice - both times the discount did not work however support resolved the issue for me. Is a good work-around to offer a free gift with purchase via a free app.
I had trouble with the functionality of the app, I contacted the team directly and they solved the problem very quickly! Really helpful.
This app is just what I needed. Using the free gift feature customers can select the size they want, which is a big help. The layout and functionality are great. Customer service is top notch. I had an issue and they replied to me fast, addressed, and fixed it.
very professional. The App is very complete. I had a problem to jump on the mobile, I contacted them and they solved it very quickly. Thanks!!
I used this app to create a BOGO. I'm not very technologically savvy however. So I reached out on chat, and chatted with Afreedi. SUPER helpful, and solved my issue in minutes, I'll use this app going forward - always.
customer service turn around time was fast irregardless of pandemic! tq my buy x free y promo are working great!
Its not the just the app that made our project easier, it was the customer service and the support during using it! Highly recommended! Alfreedi - you are a legend!
Excellent app, customer service was brilliant and answered all my problems. 100 % recommend. They have created a great upsell for me
Great app that is easy to use, and lots of options to customise it. The support is also fantastic and have been very helpful and prompt to reply when I had questions.
I used Discounts Upsells & BOGO to set a discount promo for my Shopify store. Although there is some limitation to the apps, I wish to sincerely thank Mr Afreedi and his team for giving their utmost best to help me. They have been very patient and courteous in our communication so far and tried all means to accomodate our request. Good job Guys!! Thank you
i used the help section of the app to help me add my BOGO on to the cart and checkout page ! was a great help the guy who helped me was fast and really helpful , great job well done !
I used the basic plan with free trial of 14 days, but my trial was almost over and I haven't really gotten any proper sales yet, so I wanted to return to the free plan. So I asked if they can change it, and they were very cooperative and offered me a prompt solution to have it changed. So far everything is working good, the feature of the app still works as how it should, hopefully I do get more sales in the future. It's a very worth it app, since you can scale whenever you'd like to, they also have analytics which makes tracking sales more convenient.
I used this great app for giving a free item when people buy 2 products. and I love it it looks great the team are so helpful and made some custom changes so it fits perfect in my theme.
Love this app. It is easy to navigate and the help centre is shockingly quick and thorough. I feel like this program will definitely help my store sell more of my products.
amazing app with many possibilities
If you need some help they are here for you and help you i recommand it !! thx
Very responsive and great support team. Helped us to set up our offer and resolved everything we needed. Recommended to everyone who needs Discpunted Upsell & BOGO. Best app so far!
Worst app, such a waste of money. Two of my store faces the same problem. The app has so much errors and problems, it took a day to receive a response from them. Unresponsive customer support and problematic app.
Great app. Great support team. They resolved everything I needed. I really like the app and recommend it to everyone. Thanks, guys for everything. Just keep going like that :)
The App is super useful and boosts the conversion rates like crazy! I had a issue with something (my fault, not theirs) and contacted the support (they are super Friendly btw), they reached back to me in almost no time and solved my issue in minutes. Best app of em all :)
Simple and very easy to understand app for your upsells, with a nice support team who helped me when i got stuck. Great Job
Used this app to add a gift note upsell at checkout. Looks great. Works fantastically! The team got back to me in minutes at odd times in the morning and did a special request for me to redirect to a product page rather than adding straight to basket!
Kemi specifically has been a hero.
Aplicación muy muy fácil y muy efectiva. Además, quise integrar un botón que no podía desde la aplicación y desde soporte me lo pusieron rapidísimo. Atención de 10 y aplicación de 10, muchas gracias!!!
Awesome app and excellent customer service. This app helps me increase my sales. I highly recommend this app.
Great app and great support provided. Simple and easy to use. Support has fast response time and is very willing to help.
Great App! Especially their customer service. I installed the app but couldn't make it run on my store so they sent me an email to help me out. A few seconds later, they fixed it now I have pop-up cart upsells that attracts the attention of customers. I only wish that the app has more features.
Not recommending the app to anyone. Contacted support about 3 weeks ago and the issue inside the app still isn't fixed.
Hannah from Shopify already told us and the user that the issue is not at app's end, its something at Shopify's end.
Shopify's line item system is not showing some orders and they assured you and us in a common email chain that they will fix it asap. They didn't gave a timeline though but they will fix it.
User told us that he will delete this review when Shopify will fix it.
Although its not app's issue but we accept it as we are a part of Shopify and we would love to take equal responsibility.
Sincere apologies for the inconvenience.
Thanks
This app is wonderful! It helps my store to have the ability to do cross-sell and up-sells to increase conversion value from the same customers effectively. I highly recommend it.
The EVM Upsell app makes it so easy for us to delight our customers during checkout. We use it to add a "gift with purchase" to certain products in our shop. And the support team is caring and effective. Thank you, Upsell!
Excellent app, one of the best on Shopify! It's free and provides awesome customer support. Outstanding. A+++
Its a nice working app! but it would be perfect if you could uppsell in the thank you page when the person already orderd something.
This app does the job for Discounted Upsell & Cross Sell. Just double checked and it works on mobile and desktop..
Support is spot on and fast, what is awesome.
www.insanesoc.com
I had an issue installing the app, but the support helped me right away and they solved the problem for me in a few hours. Very reactive support, thanks.
Upselling is so important these days and this app does it all for
You with one click of the button. Also their support is excellent and quick to sort any problems you May have. Would definitely recommend
We are very happy with this App. We had a problem, we communicated with support and the problem was immediately resolved. The App is very good, it is free and the Support is Excellent. Thanks Kemi for your support. We recommend this App 100%.
Great program! I wish we would use it at our store because it looks great and does exactly what's described. The only set-back is that the cart setting for our store's theme has to be set as a 'page' and not 'drawer' or else the app would not work. Excellent response to our emails, ty again!
We are very happy with this App. We had a problem, we communicated with support and the problem was immediately resolved. The App is very good, it is free and the Support is Excellent. Thanks Kemi for your support. We recommend this App 100%.
I really appreciating the support team, without any query they voluntary giving suggestions and clear the issues...thank you guys..
Great free app for upsales! I had a little trouble installing (don't use a drawer cart), but the support was fantastic in helping me out and taking new requests. Thanks Amit!
I had a few problems initially to make the APP work on my store, but they have a great support! Thank you Karishma!