Avis (26)
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We were already running campaigns to get Instagram stories but it took time managing it... This app got us more Instagram stories without us being hands on, so it does the job. Fast support replies as well.
Thanks! We're here to help you save time! Cheers.
I don't know why people gave that app 5-star reviews. I have a problem with this app and I asked twice for support and never heard back!? Such a behavior is a NO GO. I will definitely look for a better app. Update June 2nd, A friendly customer service answered late and excused. They seem to be nice people but meanwhile, I changed to another app.
Hey there,
So sorry you had this experience. We're a small team from New Zealand so the time difference sometimes makes it difficult for us to reply within 24 hours.
We sent an email answering your questions via our support email. Please check your spam and promotions inbox too.
- Eugene
What an awesome idea! It was really easy to set up and install. Eugene was helpful and friendly! He even saved me time and created the story artwork for me that matched my brand. Can't wait to enable it and see the results
Thanks so much for the review! Happy to help you showcase your brand to your customers.
- Eugene
Great attention. But the app does not allow translating or modify the texts that customers see into another language, I hope you change it soon.
Thank you for your feedback and I appreciate your interest in our service.
I understand that it's frustrating to see apps that can't translate to match your website. However, at this point in time eVouch does not have the capacity to enable Spanish language support.
Let me know if there's any way I can help facilitate you on our app as it is. I've sent an email for more info too.
Sincerely,
Alonzo
Simple to set up & on point, exactly what we are looking for. The support is awesome and promt too! Highly recommended
We can't thank you enough for your kind words and It's been a pleasure communicating with you. The team and I would have to make a side trip to you and your store in Welly!
- Alonzo
It's a good app and the support is really great!
Only criticism would be that I'd like to see more detailed analytics - eg what happened when you changed the story post image to a new one with a different call to action. Also some more on conversion analytics. Definitely a great way to boost profile views.
Thank you so much for the feedback team! Awesome to hear that we've made an impact :)