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I don't know why people gave that app 5-star reviews. I have a problem with this app and I asked twice for support and never heard back!? Such a behavior is a NO GO. I will definitely look for a better app. Update June 2nd, A friendly customer service answered late and excused. They seem to be nice people but meanwhile, I changed to another app.
Hey there,
So sorry you had this experience. We're a small team from New Zealand so the time difference sometimes makes it difficult for us to reply within 24 hours.
We sent an email answering your questions via our support email. Please check your spam and promotions inbox too.
- Eugene
It's a good app and the support is really great!
Only criticism would be that I'd like to see more detailed analytics - eg what happened when you changed the story post image to a new one with a different call to action. Also some more on conversion analytics. Definitely a great way to boost profile views.
Thank you so much for the feedback team! Awesome to hear that we've made an impact :)