Matrixify
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Absolutely perfect for what I needed to be able to do.
Kind of wish there was a free trial, since all I needed this for was to wipe my customer base clean, but I'm happy to pay the $50 monthly fee for the convenience of being able to to this in one sweep!
Thanks so much!
Thank you so much for your review.
About the free trial - we have the free Demo plan, but it limits you to 10 items per file (unlimited times), which you obviously figured out.
Your convenience is what we have been and are working hard to achieve and improve daily.
So our whole team is really delighted to hear that our work has been appreciated. 👏
The documentation of this app is the most comprehensive I've seen anywhere regarding what kind of data can be imported into a Shopify store in all situations (new, replace, delete). Great job! And by the way, the app works great too!!
Import kept identifying my discount codes as products. No option to select what kind of import. Followed directions exactly, downloaded discounts first for formatting, edited, then reuploaded. Created a bunch of "products" that I had to delete. Awful on a time crunch :(
UPDATE: Figured it out, zero thanks to support or documentation. You have to make sure your SHEET is named according to the type of import you're doing, and you have to export as an XLSX file (not plain CSV) in order to capture that information.
Overall good app, but missing some key instructions.
Hello, Ezpz!
Thank you for telling that you had trouble to find the explanation on how to use the Excelify.
Although we are trying to explain everything very thoroughly, looks like this time there was some sort of bad coincidence for missing this (totally our fault).
Here is the main "How it works" article and video, which explains the thing about the sheet names in very details: https://excelify.io/how-it-works/
Also, you can find the link to it from the Excelify app - Help section (when you scroll down the main page a bit).
Please, let me explain why it recognized those as Products.
It's because initially, we had this strict requirement that you have to name "all" the sheets to get them imported properly. But customers mostly import the Products, and they kept complaining that they forget to name the sheet as "Products".
So we experimented with the ability to automatically assume the sheet is Products if it doesn't have a recognizable name, AND it has some column names which fit for Products (like Title).
In the case with Discounts - that column Title exists also there, so it matched.
So sincerely sorry that you had to go through this loop of frustration.
And I hear you loud and strong that we have to make it possible for you to choose the type of sheet after you have uploaded your file.
Also, we shouldn't assume anything, to avoid cases like this when you import Discounts as Products, and you have to delete them afterward.
We will work on fixing this.
In Support, we were offline because it's Saturday 8am in the morning now, and you had this issue at 6am our time, and we don't have the 24/7 online chat support just yet.
Also, if you have any issues with the app, please, don't hesitate to contact our Support here: http://excelify.io/contact-us/
And also, inside the Excelify app, there is a section which shows on which improvements we are working right now, and you can submit your proposal for the improvement - which we always reply to and make it work for you sooner or later - one way or another.
Thank you once again, and keep in touch.
Maris
Excelify Founder
Every now and then, you cross paths with someone who is truly significant in your journey. Whether that be from the services, advice or energy they provide to you. I rarely write 5-star reviews because as a business owner myself, I rarely get to experience the kind of 5-star service I strive to provide. In this case, Maris is nothing short of a hero in the world of Shopify. Firstly, the capabilities his app has to offer are an absolute must for anyone serious about their store. The ability to import, export pretty much all aspects of your store make light work of what would be an impossible task alone. Automation is vital for any business growth and I can now make bulk changes with a tinker of an excel sheet and a press of a button. Not only has Maris created a wonderful and easy to use app with all these precious functions, he stands behind his work with the greatest service possible. This app has opened many opportunities regarding business, especially in the dropship world where you can quickly export and import products to different stores making cross testing a breeze. I now have the power to export all collections and import into a new store without the hassle of waiting for loading times. The list is endless and the monthly charge is an absolute steal compared to the value this provides. Thank you Maris for all your kind words, advice and guidance.
Amazing, I was able to update the alt text on all of my products in minutes rather than hours and hours of work. Very happy customer.
The bulk tracking tutorial is outdated.
Sorry to hear about your trouble with Matrixify app tutorials. All tutorial logic is the same, only some UI elements might be outdated because the app is evolving, and we might have honestly missed something.
We have checked the tutorial that you might have followed for updating tracking numbers, and it is up to date, including Matrixify app UI.
Our support team has tried to reach out to you via Email and tried calling on your stores listed phone number.
Please get in touch with us so that we can better understand what tutorial is outdated exactly. Our Support team will assist you and provide details needed for you to use the app to the fullest.
Free version is useless. Especially for blog comments, you cannot get more than 25 commets(it means nothing, you can do this manually)
Edit: Thanks for the response. If it is a bug that is okey.
Wow, so sorry for disappointing you so much...
But it really sounds like there was some misunderstanding about the Excelify app.
Here's why:
1. Free version is the Demo version which allows you to export up to 10 items per file from any kind of data. And Demo version has no time limit, you can do as many exports/imports as you want.
2. There is no such limit in Demo version for Blog Posts, of mentioned 25 Comments (we double-checked that just now). Your Blog Posts can have several hundreds of comments even in the Demo export, just it will export the first 10 Blog Posts, with all their comments, no matter how many of those you have.
Please, reach our Support here and we will gladly help you resolve any of the issues you have, will explain everything, and will really take care of you, even if you are our Demo customer:
http://excelify.io/contact-us/
Will be really waiting for you to contact us and give us a chance to at least understand why we deserve cush a harsh 1* review in your case, and what can we do to fix ourselves.
Thank you so much in advance!
---------
Maris Veide
Founder
Excelify.io
I used this app to transfer contact list from wix to Shopify. It doesn't transfer all the information but it makes it easier to transfer emails at bulk.
It would be nice to know that Matrixify does not download or convert customers' or order files to Shopify before pre-paying the subscription.
The support channel is also not helpful. They only direct you to pages instructing product migrations; the rest you figured out!
Hello!
This review is about the BigCommerce migration functionality. We currently can migrate only Products from BigCommerce. The Customers and Orders migration is planned in the future, but not ready yet.
Very sorry about this.
We have fully refunded all your payments, and also raised the priority for additional BigCommerce data to migrate.
If you do decide to still try to migrate using Matrixify, our Support team is really ready to guide you through the process.
Maris
Founding Engineer
Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store !
Refund my money
Hello!
Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete.
Please, collaborate with Matrixify Support to resolve this in a humane manner.
As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount.
Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic.
Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you.
Maris
Founding Engineer