Matrixify
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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1st class support! I used Matrixify to migrate products from WooCommerce to Shopify and also to just import new products. Because the import files needed to be manually adjusted, I had some issues. But the support solved all issues within no time. First response within 5 minutes, problem solved within an hour. Never had such great support aywhere else, I must say. So thanks a lot to the Matrixify support team.
💌 Your words make our team burst into tears of joy and gratitude. This is the biggest reward for the hard work we are all doing to help Merchants like you.
Thank you. We got you. If you need anything - juuuuust whistle! 👍
Matrixify Team
Thank you to the team for jumping into a google call and going over how to use the app and set it up for my needs. 5 stars thanks
Amazing, WearAura!
Thank you so much for accepting our help! 🙏
Let us know if anything!
Maris
Founding Engineer
Insanely slow. Takes me around 10 seconds per item, to extract the ID, Title and the value of a metafield. While exporting 300 items (~30 mins), it was faster for me to: a) Read Shopify's Admin API documentation; b) Create a private app in Shopify Admin; c) Write a loop to export the fields I needed in a NodeJS app, save it in a CSV file; and d) run my private app.
I'm pretty sure they slow it on purpose so you upgrade to the more pricey versions. It's sad because the UI is convenient.
Hello!
Wow, that’s a really painful one. Especially because of such an accusation which is not true. We definitely do not make anything slower on purpose.
Before jumping to any conclusions that we do such a thing, please, contact our Support and allow to pinpoint where the exact issue is, and give us a chance to make it right.
Matrixify app has a 300% API speed increase by default, so you should be able to get a faster export speed with even the Matrixify Demo plan, compared to your own Private app.
We work tirelessly to provide a top service and the app to Shopify Merchants, and without an exception. Please, contact our Support, and let's investigate together why there is a time difference. There must be a rational explanation to it, and we will be very grateful if you help us to identify that.
Thanks so much!
UPDATE: Looking into your exports, we I can see you are exporting "Variant Metafields" instead of Product level Metafields. It means that we are fetching Metafields for each variant, which is definitely much slower than taking Metafields of a Product, because we need to request those metafields for each Variant of a Product. The more Variants you have for each Product, the more requests are needed to read them via the API. When doing the speed comparison, please, make sure you compare the same kinds of Metafields.
UPDATE: We can see earlier exports that you did, exporting Product level Metafields - that was working with speed 0.2 - 0.4 seconds per Product. Now you are exporting Variant Metafields, which makes 8 seconds per product, because there are many variants for your Products, and it takes additional API call for each variant. So it sounds like there is a misunderstanding for which Metafields export speeds are being compared.
Please, reach us to resolve this - we are trying to reach you, too.
UPDATE: We have tried reaching the Merchant for 3 weeks now, almost daily - to solve this issue/misunderstanding for them. The Merchant is not responding on any of the channels, we tried all we could find. When you report an issue, please, be prepared to work with us to solve it. Not being reachable for solving a reported issue is unethical.
UPDATE: The Merchant was not reachable for several months and did not pay attention to the root cause of this misunderstanding.
Maris
Founder & CEO
This app is by far the most well executed app I've ever used. It literally saves my life and I don't have to wake up at midnight to activate sales. Shopify import / export is not reliable at all, but Matrixify is.
Thank you so much to - to the Stars and back!
We are putting enormous work into making this happen, so your words warm the hearts of our whole team. ❤️
Maris
Founding Engineer
Excellent app. It has saved me so much time and stress. The flexibility of the app and the way it allows you to tweak the data before importing is outstanding. Also, their Slack support is the best support experience I've ever had - they answered all my questions, solved all my requirements and all this while I was still trialling the free limited version! This convinced me to subscribe to the app. If you use Wordpress and want to convert to Shopify then this is amazing. Well done Matrixify Team and thank you. 1000+ products, 6000+ orders and much more seamlessly imported.
Thank you so much for your totally inspiring review.
Your experience reflects exactly what we are trying to achieve every day with the Matrixify app.
If anything, you know where to reach us - we are here for you. 🤝
Maris
Founder
Im new to using this app but from what I can see Im really Impressed.I think with a little practice Ill get It down Its really going to help me out.
Not only does this app works like a godsend, it is well documented, very reasonably priced and customer support is excellent. Congratulations to Renars and the team. Really top stuff.
Thank you so much from the hearts of all our team! 🤸♀️⚡️
Maris
Founder & CEO
Maris is absolutely awesome! Walked me through step by step on how to import/export pretty much my entire store. I highly recommend this app for transferring bulk items. Support is phenomenal and couldn’t ask for more help, than what I received. 5/5 stars by far!
This App saved me a ton of work! Shopify's basic csv import didn't work for me due to many reasons. Character coding and special language characters got all messed up and I couldn't make it work.
With this App, it took me around 35 minutes to upload all my 1400+ products with one click. This is way easier to use than Shopify's csv. Think this would be a great addition to all Shopify plans because it makes starting a store even easier!
I also received support via live chat when I got stuck with the import process. The service was A+ and we solved all my errors within in 5 minutes.
I highly recommend this App if you're dealing with 500+ items in your store or if you received your suppliers' database in an Excel sheet.
Fantastic experience, I give five star for the App! Fantastic experience, I give five star for the App!
Monarch Fun, thank you for your fantastic review!
Five stars to you too! ✌️🤸♀️
Maris
Excelify.io