Matrixify

Matrixify

Reseñas (535)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
18 de abril de 2022

Insanely slow. Takes me around 10 seconds per item, to extract the ID, Title and the value of a metafield. While exporting 300 items (~30 mins), it was faster for me to: a) Read Shopify's Admin API documentation; b) Create a private app in Shopify Admin; c) Write a loop to export the fields I needed in a NodeJS app, save it in a CSV file; and d) run my private app.
I'm pretty sure they slow it on purpose so you upgrade to the more pricey versions. It's sad because the UI is convenient.

Supernova Prints
Reino Unido
8 meses usando la aplicación
ITissible respondió 18 de abril de 2022

Hello!
Wow, that’s a really painful one. Especially because of such an accusation which is not true. We definitely do not make anything slower on purpose.
Before jumping to any conclusions that we do such a thing, please, contact our Support and allow to pinpoint where the exact issue is, and give us a chance to make it right.
Matrixify app has a 300% API speed increase by default, so you should be able to get a faster export speed with even the Matrixify Demo plan, compared to your own Private app.

We work tirelessly to provide a top service and the app to Shopify Merchants, and without an exception. Please, contact our Support, and let's investigate together why there is a time difference. There must be a rational explanation to it, and we will be very grateful if you help us to identify that.

Thanks so much!

UPDATE: Looking into your exports, we I can see you are exporting "Variant Metafields" instead of Product level Metafields. It means that we are fetching Metafields for each variant, which is definitely much slower than taking Metafields of a Product, because we need to request those metafields for each Variant of a Product. The more Variants you have for each Product, the more requests are needed to read them via the API. When doing the speed comparison, please, make sure you compare the same kinds of Metafields.

UPDATE: We can see earlier exports that you did, exporting Product level Metafields - that was working with speed 0.2 - 0.4 seconds per Product. Now you are exporting Variant Metafields, which makes 8 seconds per product, because there are many variants for your Products, and it takes additional API call for each variant. So it sounds like there is a misunderstanding for which Metafields export speeds are being compared.

Please, reach us to resolve this - we are trying to reach you, too.

UPDATE: We have tried reaching the Merchant for 3 weeks now, almost daily - to solve this issue/misunderstanding for them. The Merchant is not responding on any of the channels, we tried all we could find. When you report an issue, please, be prepared to work with us to solve it. Not being reachable for solving a reported issue is unethical.

UPDATE: The Merchant was not reachable for several months and did not pay attention to the root cause of this misunderstanding.

Maris
Founder & CEO

28 de noviembre de 2022

This app is by far the most well executed app I've ever used. It literally saves my life and I don't have to wake up at midnight to activate sales. Shopify import / export is not reliable at all, but Matrixify is.

Shop Santé
Canadá
7 días usando la aplicación
ITissible respondió 28 de noviembre de 2022

Thank you so much to - to the Stars and back!
We are putting enormous work into making this happen, so your words warm the hearts of our whole team. ❤️

Maris
Founding Engineer

31 de agosto de 2023

Excellent app. It has saved me so much time and stress. The flexibility of the app and the way it allows you to tweak the data before importing is outstanding. Also, their Slack support is the best support experience I've ever had - they answered all my questions, solved all my requirements and all this while I was still trialling the free limited version! This convinced me to subscribe to the app. If you use Wordpress and want to convert to Shopify then this is amazing. Well done Matrixify Team and thank you. 1000+ products, 6000+ orders and much more seamlessly imported.

The Party Pirate
Reino Unido
7 días usando la aplicación
ITissible respondió 1 de septiembre de 2023

Thank you so much for your totally inspiring review.
Your experience reflects exactly what we are trying to achieve every day with the Matrixify app.
If anything, you know where to reach us - we are here for you. 🤝

Maris
Founder

27 de septiembre de 2018

Im new to using this app but from what I can see Im really Impressed.I think with a little practice Ill get It down Its really going to help me out.

dklampetshop.com
Estados Unidos
7 días usando la aplicación
28 de julio de 2021

Not only does this app works like a godsend, it is well documented, very reasonably priced and customer support is excellent. Congratulations to Renars and the team. Really top stuff.

sally-hambleton
España
7 días usando la aplicación
ITissible respondió 28 de julio de 2021

Thank you so much from the hearts of all our team! 🤸‍♀️⚡️

Maris
Founder & CEO

Fecha de modificación: 17 de noviembre de 2017

Maris is absolutely awesome! Walked me through step by step on how to import/export pretty much my entire store. I highly recommend this app for transferring bulk items. Support is phenomenal and couldn’t ask for more help, than what I received. 5/5 stars by far!

Ssdb Vinyl
Estados Unidos
7 días usando la aplicación
29 de septiembre de 2017

This App saved me a ton of work! Shopify's basic csv import didn't work for me due to many reasons. Character coding and special language characters got all messed up and I couldn't make it work.

With this App, it took me around 35 minutes to upload all my 1400+ products with one click. This is way easier to use than Shopify's csv. Think this would be a great addition to all Shopify plans because it makes starting a store even easier!

I also received support via live chat when I got stuck with the import process. The service was A+ and we solved all my errors within in 5 minutes.

I highly recommend this App if you're dealing with 500+ items in your store or if you received your suppliers' database in an Excel sheet.

Dodohomehu
Hungría
6 días usando la aplicación
5 de octubre de 2020

Fantastic experience, I give five star for the App! Fantastic experience, I give five star for the App!

Monarch Fun
Estados Unidos
6 días usando la aplicación
ITissible respondió 5 de octubre de 2020

Monarch Fun, thank you for your fantastic review!
Five stars to you too! ✌️🤸‍♀️

Maris
Excelify.io

Fecha de modificación: 30 de diciembre de 2022

amazing help, the company contact me and help me a lot! thanks so much, wish you happy new year
amazing help, the company contact me and help me a lot! thanks so much, wish you happy new year

me369wholesale
Israel
6 días usando la aplicación
ITissible respondió 24 de diciembre de 2022

Hello!
Thank you so much for allowing to help you.
We are guaranteed to respond within 24 hours, but usually we respond within a few hours or even minutes.

Happy New Year!

Maris
Founding Engineer

11 de noviembre de 2020

Nice service and nice partners! I like it! I like it! I like it! I like it! I like it! I like it! I like it!

Boutique Latests
Estados Unidos
6 días usando la aplicación