Matrixify

Matrixify

Reseñas (533)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
13 de junio de 2020

This one is fucking genius! Was supposed to do it manually. If you have weekly payouts, this is a total mess, you have to rename and order in folders manually for your tax accountant to book properly here in Germany! Thank youuuuu <3 (I came to you to clone my store because of a ownership dispute. But you gave me eyes how to operate the numbers side smoothly. I can see clearly now. Hail to my Excel God! You should not only explain your product but advertise on the huge benefit for the user. Now your price makes sense!

Focuscap
Alemania
3 días usando la aplicación
ITissible respondió 13 de junio de 2020

Yee, thanks so much - from our whole team!
😱✌️🤸‍♀️❤️🇱🇻

Maris
Excelify Founder & Excel Maniac Too Like Yourself

29 de noviembre de 2020

I highly recommend. Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!

Mayday Shops
Estados Unidos
2 días usando la aplicación
Fecha de modificación: 7 de septiembre de 2021

I was dreading migrating from BigCommerce to Shopify, but I followed the guide & everything came over 1st time! Thank you. I know you saved me a lot of time.
Sue VESTET.COM

VESTET.COM
Reino Unido
2 días usando la aplicación
ITissible respondió 7 de septiembre de 2021

Yeyaa, very glad to hear that you liked it!
Humble thanks from our whole Matrixify (formerly Excelify) team! 🥰
If there is anything more we can do for you, just let us know!

Maris
CEO & Founder

26 de octubre de 2020

Simple to use, they have the best customer service, i highly recommend it. I highly recommend it!..!

Toy Visio
Estados Unidos
2 días usando la aplicación
Fecha de modificación: 8 de abril de 2020

Updating this review because shortly after leaving it I received a phone call from support. That's pretty rare in my experience. So I'm changing to 5-stars because the app really did get the job done well.
Needed to export customers with 'multiple addresses' from one Shopify store to import into another. The export went great. A paid subscription is supposed to cover two stores but I could only import a maximum 10 customers at one time into the second store. Support was non-responsive to email and chat. Tired of waiting after 24 hours and needing to get the job done, I made 16 separate imports. The imported customers exactly matched the original store's customers. If it hadn't been for non-responsive support and multiple imports I would have given 5 stars.

Dishmaster Wholesale
Estados Unidos
2 días usando la aplicación
ITissible respondió 8 de abril de 2020

Hello!

Wow, very very sorry this happened - I assure you, we always respond to all the tickets within a couple of hours of waking time.

As Renars have already reached you on the phone - this case was a chain of unfortunate events.
First is that there was some glitch why your linked store was not having the same plan as the sponsor store - usually that happens if one of the stores get uninstalled, or the store gets temporarily put on hold.
The other issue was that you didn't receive our e-mail response, which we sent 1 hour after you sent us.
E-mail is not guaranteed service, and it sometimes might not get delivered, so please, if we don't respond within a reasonable time, please, just assume that the reply was lost on the network, and try reaching us via different channel, like the Slack, or Online Chat: https://excelify.io/contact-us/

Our whole team, we really are thankful you forgave us for this hickup.

Just in case, our chat is online right now, so we will be very thankful if there is anything else we can do for you to make it more right...

Maris
Excelify Founder

5 de septiembre de 2023

Really impressed with this app. Too bad i don't need it more often!

Blockchain Mint
Estados Unidos
1 día usando la aplicación
ITissible respondió 7 de septiembre de 2023

Thank you so much for your kind words! 🙏
About not needing it more often… - that’s ok - we are here for you in case you do need! 👌🤪

Maris
Founding Engineer

30 de enero de 2018

Great app to bulk import product with multiple pictures.

Top notch customer service...

Lightup No
Noruega
Alrededor de 23 horas usando la aplicación
27 de julio de 2023

Fantastic app and outstanding customer service, some of the best Shopify customer service I have experienced. Keep up the great work guys!

Mary Wyatt London
Reino Unido
Alrededor de 21 horas usando la aplicación
ITissible respondió 28 de julio de 2023

Thank you so much from our whole team - we really appreciate you notice our efforts. 🙏

Maris
Matrixify Founder

25 de noviembre de 2018

I used this app to migrate from old Shopify store to a new Shopify store. It worked seamlessly!!! What a joy. Saved sooo much time. And support was very quick with connecting both my stores to the same paid account. If you are looking to switch stores, this is your tool.

Mini Lolo
Australia
Alrededor de 13 horas usando la aplicación
2 de febrero de 2022

This app is amazingly powerful! Although it is a bit overwhelming at first because it can do so much, their support responds almost immediately and was very patient and helpful with all of my questions! I would definitely recommend this product (although I think shopify should buy them and make it part of the default feature set!)

OrchidToys.com
Estados Unidos
Alrededor de 8 horas usando la aplicación
ITissible respondió 2 de febrero de 2022

Cosmic thank you for all your infinite stars from our whole team!
You are right to say it might be overwhelming at the beginning. We are indeed putting great effort to simplify the whole experience as much as we can, while trying to keep the flexibility. They kindof are on the opposite sides of the same dimension. 🤔
We are continuously improving the app, so it might be for the best if Shopify continues the great job of giving us the freedom to help Merchants like you deal with your data. 👍🖖😉

Maris Veide
Founding Developer