Matrixify
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (537)
Refinar
-
Por calificación
amazing help, the company contact me and help me a lot! thanks so much, wish you happy new year
amazing help, the company contact me and help me a lot! thanks so much, wish you happy new year
Hello!
Thank you so much for allowing to help you.
We are guaranteed to respond within 24 hours, but usually we respond within a few hours or even minutes.
Happy New Year!
Maris
Founding Engineer
Nice service and nice partners! I like it! I like it! I like it! I like it! I like it! I like it! I like it!
EXCELLENT APP AND SUPPORT SERVICE AND HELPFULL !!
I had a big problem with my listing and they helped me even if it was difficult
Thank you guuuys
This app is awesome! It does exactly what it's supposed to do, there's a small learning curve but it's worth it.
the team is quite flexible to offer me the solution I want. the team is quite flexible to offer me the solution I want.
the interface isn't the prettiest but it does its job perfectly. the interface isn't the prettiest but it does its job perfectly.
Hello, Coast Fun!
Thank you sincerely for your review! 🤸♀️
About the interface not being the prettiest - we do care about the user experience throughout all the app functionality, and that includes the user interface as well. If you have any suggestions on how to improve that, we would be thrilled to consider those - it might be that we don’t notice something that’s important for you, and that feedback will greatly help us.
Please, drop us your suggestions on improving the UI here to our Support: https://excelify.io/contact-us/
Maris
Founder
Excelify.io
I have been out of the software loop since the .com boom! I had no idea how to get our large qualities of product from godaddy because they don’t offer cvs files for products but they do for everything else! This program saved me probably an unknown massive extended amount of hand entries! I had a couple hiccups and I was responded to promptly, in a courtesy manner AND a test run was done by the developer that showed it worked and I had missed a step. His program worked PERFECTLY AND SAVED SO MANY HOURS!!! In the end my issue was so simple. My mistake when I imported to the new site was that I just needed in log out about back insilly mistake and had nothing to do with this program. I only needed the program for the exporting of our products, but learning more and more about ALL the capabilities of this program and the Shopify website. I will be needed this for sure! HIGHLY RECOMMEND!
Wow, Dark Horse!
Thank you so much for such a long and elaborate review!
We are super excited with out whole team to receive your kind words, and can’t wait to help you more if you need anything!
Renars is flying and says hi! ;)
Maris Veide
Excelify Founder
At https://homeontheswan.com/ we handle a large number of products. Excelify's additional functionality makes it easier to manage products, collections etc compared to Shopify standard csv import export.
Thank you guys for this amazing app ! I already noticed your app ages ago (Excelify) in case I'd have to migrate WooCommerce orders. It was so smooth and amazing and support was so fast in helping me migrate the 3 last orders that I had an issue with (phone number exported from WooCommerce was not in right format). Thank you, you guys are amazing !
Wow, thank you for such an amazing review!
From our whole team - what a great end of the week! 🥹🙏
Maris
Founding Engineer
FIlters not working as expected after migration from wordpress and the support team ask for more money for fixing what is not working properly.
Alot of useless talks and informations given about the flow of migration and still not working. I tried the migration like 10 times with all the recomandations and still not working. Also i tried to change the theme so it's not from it.
Hello!
This review is a serious misunderstanding. Please, work with our Support team to resolve this.
Matrixify app gives you the ability to migrate the data from WordPress / WooCommerce, which you did do successfully. The whole migrated data is in your Shopify store now.
The Shopify Web Storefront and Themes is not the Matrixify field of expertise - we do not develop the website Theme, or its filters that you mention. There are probably other apps or Agencies that can help with that, but nowhere we tell that this is something we offer.
Please, consider rationally your review, looking at the Matrixify app promise, and our ability to migrate your data.
Any errors that happen during migration, is usually the mismatch between the source system data quality, and the Shopify requirements about the data. This can be resolved by consulting with our Support team, and is always a free-of-charge service. We would never ask for additional money for any fixes. If there are software bugs, we fix them ASAP and also with no additional charge. Support is completely free as well.
We are very serious about each Merchant migration results, so this review hurts the most, because we feel it's some sort of misunderstanding.
Please, be open to resolve those all issues with our Support team. 🙏
Please, contact us as soon as you can: https://matrixify.app/contact-us/
UPDATE 2023-08-16:
We managed to contact the Merchant on the next day and helped them solve all the questions and do the migration successfully. However, the Merchant stopped responding after the work was completed, although they promised to update the review accordingly. We still hope they will update it later, as they might be busy with the launch of the store. 👌
Maris
Founder & CEO