Matrixify

Matrixify

Reseñas (534)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
1 de julio de 2024

The support team has been so amazing at addressing any roadblocks or issues that come up. The tool is amazing but we use it in a very specific way, and they have been extremely quick to troubleshoot and problem solve with me. As the CEO of the company, I really appreciate their service and customer support.

The Unoriginal Bathroom Co.
Estados Unidos
6 meses usando la aplicación
ITissible respondió 2 de julio de 2024

Thank you so much for your amazing review.
You are the inspiration to our whole team to keep making Matrixify better every day - for you.

Maris
Founding Engineer & CEO

10 de julio de 2024

I have no idea how I would run my Website without this app.

HIT a Double
Estados Unidos
4 meses usando la aplicación
ITissible respondió 11 de julio de 2024

We have no idea how we would live without the feedback like yours. Amazing to hear that!
Thank you from our whole team! 🫶

12 de septiembre de 2024

I didn't install this but have been charged for it
Not a happy customer

Service
Australia
Alrededor de 20 horas usando la aplicación
ITissible respondió 13 de septiembre de 2024

Hello!
There is no way for us to charge you if you have not installed tha app, and approved the app charge specifically. It all can be done via Shopify Admin only by your Admin users with specific permissions.

Please, reach out to our Support. We should be able to tell you which employee and when installed the app and approved the charge.

This review comes with 24h delay - just got it now. We will be able to resolve this for you as soon as we can communicate via our Support.

UPDATE 2024-09-16:
We are trying to reach you to resolve this - over the e-mail, phone, contact form - and there is no response. It is obviously some misunderstanding. We see that the app is being actively used every day, several times per day.

Maris
Founding Engineer

17 de junio de 2024

Amazing tool, allows you to upload and download metafield objects, merge tags and so much more. Setup of the files is easy and the documentation is helpful. A must have for all stores that upload in CSV/Excel.

53 Degrees North
Irlanda
Casi 2 años usando la aplicación
ITissible respondió 18 de junio de 2024

So happy to hear that - thank you so much! 👏

17 de julio de 2024

Timesaver when need to migrate posts from WordPress to Shopify. When it is 5 or 10 it is fine, but when it's 1000, you need some help and automation.

HealthNutrition
Reino Unido
Alrededor de 1 mes usando la aplicación
ITissible respondió 18 de julio de 2024

Thank you for your review!
Really happy that you could enjoy your WordPress migration with Matrixify - instead of pulling your hair doing it manually. 👌

13 de junio de 2024

Matrixify performs its function beautifully and the support staff have always been responsive and friendly. We highly recommend this app for handling any larger data imports and exports: an area where's Shopify's native functionality can be extremely limited.

Equator Coffees
Estados Unidos
Más de 4 años usando la aplicación
ITissible respondió 14 de junio de 2024

Wow, thank you so much for your review.
Your words are extremely valuable to our team, and anyone who will read it.
We wish your the most amazing commerce results… 🤩🫶👏

Fecha de modificación: 4 de noviembre de 2024

A app em si funciona bem se souberes mexer com codigo ou tiveres o mínimo de conhecimento desta área. Penso que podiam ser mais ativos e ajudar nas dúvidas dos clientes como outras app fazem em vez. No entanto, resolveram o meu problema no final. Obrigada.

High Brands
Portugal
28 días usando la aplicación
7 de junio de 2024

This is a fantastic app. We manage a very large catalog (400,000+ active products) and Matrixify makes keeping it updated easy. Absolutely worth the money, at whatever tier. The best app we have ever used on Shopify, and likely the only one we'll always pay for, for as long as we have the store.

Massive Bookshop
Estados Unidos
Alrededor de 2 años usando la aplicación
ITissible respondió 8 de junio de 2024

Wow, our team has tears in our eyes when reading your review.
You made our week - thank you to the stars! We keep pushing Matrixify better every day.
🤩🥹

8 de julio de 2024

Say goodbye to manual data entry! This app allows you to effortlessly export essential data, including orders, products, customers, and more, into a familiar Excel format.

EchoTech
Estados Unidos
3 meses usando la aplicación
ITissible respondió 11 de julio de 2024

Thank you so much for your kind words - from our whole Matrixify team! 🙏

20 de julio de 2024

I don't see that it is worth it. For some reason, not all of my products were migrated to the new store, and not all the images were migrated as well. I don't understand what I paid for.

Universalease
Estados Unidos
17 días usando la aplicación
ITissible respondió 21 de julio de 2024

Hello!
Please, reach out our Support with any issues that you have - we will be able to solve it all.
The app works and is of a high quality - so there must be a rational reason why something was not migrated.
When contacting with our Support, all the issues can get solved.

We will try to reach you, please, respond to solve it for you.

====
UPDATE on 2024-07-23:
We tried to reach the Merchant several times to find out at least one example product that was not migrated, with no response from the Merchant.
We analyzed the imported products, and did not find any issue with those - all the Products were imported successfully from the uploaded file.

Please, respond to our Support so that we can properly identify and resolve your issue.

Maris
Founding Engineer