Matrixify
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Very useful app, very well made, great documentation, no bugs, will save you time and headaches.
Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶
Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.
After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.
I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!
Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.
The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.
Here is our Support page: https://matrixify.app/contact-us/
Please, communicate with us, and we will make sure you are excited with the results of that effort as well.
Maris
Founding Engineer
Excellent documentation for this critical tool that never fails to execute as expected
Very grateful for your feedback - thank you so much from our whole team! 🫶
been working with shopify for years, this is the first app I install, and can't live without it. Support is _amazing_
Your review is _amazing_!
Thank you from our whole team, and the Support especially! 👏🥹
Awesome solution to bulk updating shopify. If you have a lot of products, you need matrixify to do bulk updates!
Awesome review - thank you from our whole team!
love it... so much easier than shopify's import
Thank you so much for your review! 🫶
A big thank you to Maris, Renars, Andris and team at Matrixify who are always attentive and very helpful using this app. The Matrixify app is versatile and helps Our Agency Owl and Monk migrate our Clients eCommerce data accurately and fast to Shopify from WooCommerce.
We look forward to Collaborating again soon.
- Cheers, Chana, eCommerce Specialist at Owl and Monk.
OMG, thank you so much, Chana, for your amazing review!
You are such an inspiration to us, and our cooperation is one of the best examples of how teams can collaborate for the greater good of everyone.
Thank you to the stars! 🤩
Maris,
And the whole Matrixify team
I'm not a power user, but the app does what it says with a relatively simple, intuitive interface. Zero problems in the month or so I've used it.
Hello!
Thank you so much for your review - this is so important for our whole team. Inspiring to hear that our efforts are so much appreciated.
Maris
Founding Engineer
Excellent Shopify app for updating and changing almost any shopify data. Easy to use, fast and super powerful!
Amazing to have your review!
Thank you so much from our whole team!
Very easy to use. All the help I need is easily found on the Matrixify website.
Thank you so much - really happy to hear that you are utilizing the Matrixify website resources to the fullest.
If you need anything, or cannot find something, our Support team will be happy to help in Slack or e-mail.
Maris
Founding Engineer