Matrixify

Matrixify

Avis (555)

Note globale
4,8
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
27 mars 2023

Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store !
Refund my money

SmartMOM.in
Inde
Environ 2 heures d’utilisation de l’application
ITissible a répondu 27 mars 2023

Hello!

Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete.

Please, collaborate with Matrixify Support to resolve this in a humane manner.
As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount.

Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic.

Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you.

Maris
Founding Engineer

28 mars 2023

No sirve para importar pedidos de una tienda Shopify a otra Shopify, se la pasa marcando error. Yo no la recomiendo.

DermaOnline by Provederma
Mexique
31 minutes d’utilisation de l’application
ITissible a répondu 28 mars 2023

¡Hola!
Lamentamos que haya tenido un problema con la importación de pedidos.
Todo se puede solucionar si se comunica con nuestro Soporte y nos permite ayudarlo.
Intentamos comunicarnos con usted sin éxito. Además, vemos que aún no ha intentado comunicarse con nuestro Soporte.

Por favor, contáctanos a través de uno de esos canales y te ayudaremos:
https://matrixify.app/contact-us/

Maris
Fundador
----------------
Hello!
Sorry that you had an issue with Orders import.
It all can be sorted out if you reach our Support and allow us to help you.
We tried to reach you without success. Also, we see that you have not yet tried to reach our Support.
Please, contact us via one of those channels and we will help you:
https://matrixify.app/contact-us/

Maris
Founder

Modifié le 22 avril 2019

I used Excelify to Update the Option1 Name, Option1 Value, Option2 Name Option2 Value, Option3 Name, and Option3 Value using the handle it produced around 300 errors, and unfortunately updated the prices and compare prices of these products and set them to 0, so that ...

PurpleMaple Store
États-Unis
18 minutes d’utilisation de l’application
ITissible a répondu 22 avril 2019

This review is copied from the previous review by the other shop, and doesn't seem to reflect the actual message.
PurpleMaple Store shop has not done any imports with Excelify.

If you are the shop owner who wrote this review - please, contact Excelify support ASAP so that we can help you in whatever issue or question you have:
https://excelify.io/contact-us/

Maris
Excelify.io

3 février 2025

The Giving Movement
Émirats arabes unis
Plus de 3 ans d’utilisation de l’application
ITissible a répondu 4 février 2025

Thank you very much for your awesome review! 🤩

Matrixify Team

26 février 2025

Remote Pro
Australie
Environ 2 ans d’utilisation de l’application
ITissible a répondu 28 février 2025

👏

12 février 2025

LEGO® Store Magyarország
Hongrie
Environ un an d’utilisation de l’application
ITissible a répondu 13 février 2025

OMG - thank you so much for your review, and for appreciating our efforts. 🤩

3 février 2025

Glyptic Glass Art
Royaume-Uni
11 mois d’utilisation de l’application
ITissible a répondu 4 février 2025

Thank you such much! 🤝

10 février 2025

Glytone
États-Unis
Environ un mois d’utilisation de l’application
ITissible a répondu 11 février 2025

🥹

28 février 2025

Modevillan
Suède
11 mois d’utilisation de l’application
ITissible a répondu 1 mars 2025

🥹

3 novembre 2024

AMG Medical
Canada
19 minutes d’utilisation de l’application
ITissible a répondu 4 novembre 2024

Thank you so much for your review... 🫶