Matrixify , 리뷰 470개

전체 평점
4.8
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  • 평점의 95%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
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2019년 11월 17일

Excelify is awesome we used it to migrate to Shopify Plus from an older platform and on going for many different tasks. Can't can't run our business without it. A++

-HippieShop

HippieShop.com
미국
앱 사용 기간 9개월
2019년 10월 10일

Hi. Excellent app for migration from Magento into Shopify. Support is excellent. Renars has extemely helpful whenever I have been stuck or made a mistake, so I have been able to get back to work very quickly.

Today I asked for a couple of changes to help my product imports. The developers have implementae all the changes in just a couple of hours. Excellent service.

I am extremely happy to recommend this app to anyone.

Royal Highland Show Store
영국
앱 사용 기간 9개월
2017년 11월 9일

I have been using the Bulk Import Export Update with Excel app for the past week and it is by far the best import/export app for Shopify. We have a lot of metafields for our products and the app handles those perfectly, allowing us to bulk update metafield data on import. When you run a full export (you can choose what you want to export), it combines all of the product data and metafield data in to a single file. This is also a great way to do a complete product backup of your store. The app also provides downloadable error reports on export and import and let’s you know how long the process will take and the remaining time to completion. Their support is truly excellent. Using the chat system within the app, within a few seconds someone is there to help and answer any questions. All in all, a fantastic app. This one will go in our Top 10 apps!

Timespace Dev1
영국
앱 사용 기간 9개월
2023년 3월 30일

1st class support! I used Matrixify to migrate products from WooCommerce to Shopify and also to just import new products. Because the import files needed to be manually adjusted, I had some issues. But the support solved all issues within no time. First response within 5 minutes, problem solved within an hour. Never had such great support aywhere else, I must say. So thanks a lot to the Matrixify support team.

Oy surf
스위스
앱 사용 기간 8일
답글 ITissible개 2023년 3월 30일

💌 Your words make our team burst into tears of joy and gratitude. This is the biggest reward for the hard work we are all doing to help Merchants like you.
Thank you. We got you. If you need anything - juuuuust whistle! 👍

Matrixify Team

2022년 2월 15일

Thank you to the team for jumping into a google call and going over how to use the app and set it up for my needs. 5 stars thanks

WearAura
오스트레일리아
앱 사용 기간 8일
답글 ITissible개 2022년 2월 15일

Amazing, WearAura!
Thank you so much for accepting our help! 🙏

Let us know if anything!

Maris
Founding Engineer

2022년 4월 18일

Insanely slow. Takes me around 10 seconds per item, to extract the ID, Title and the value of a metafield. While exporting 300 items (~30 mins), it was faster for me to: a) Read Shopify's Admin API documentation; b) Create a private app in Shopify Admin; c) Write a loop to export the fields I needed in a NodeJS app, save it in a CSV file; and d) run my private app.
I'm pretty sure they slow it on purpose so you upgrade to the more pricey versions. It's sad because the UI is convenient.

Supernova Prints
영국
앱 사용 기간 8개월
답글 ITissible개 2022년 4월 18일

Hello!
Wow, that’s a really painful one. Especially because of such an accusation which is not true. We definitely do not make anything slower on purpose.
Before jumping to any conclusions that we do such a thing, please, contact our Support and allow to pinpoint where the exact issue is, and give us a chance to make it right.
Matrixify app has a 300% API speed increase by default, so you should be able to get a faster export speed with even the Matrixify Demo plan, compared to your own Private app.

We work tirelessly to provide a top service and the app to Shopify Merchants, and without an exception. Please, contact our Support, and let's investigate together why there is a time difference. There must be a rational explanation to it, and we will be very grateful if you help us to identify that.

Thanks so much!

UPDATE: Looking into your exports, we I can see you are exporting "Variant Metafields" instead of Product level Metafields. It means that we are fetching Metafields for each variant, which is definitely much slower than taking Metafields of a Product, because we need to request those metafields for each Variant of a Product. The more Variants you have for each Product, the more requests are needed to read them via the API. When doing the speed comparison, please, make sure you compare the same kinds of Metafields.

UPDATE: We can see earlier exports that you did, exporting Product level Metafields - that was working with speed 0.2 - 0.4 seconds per Product. Now you are exporting Variant Metafields, which makes 8 seconds per product, because there are many variants for your Products, and it takes additional API call for each variant. So it sounds like there is a misunderstanding for which Metafields export speeds are being compared.

Please, reach us to resolve this - we are trying to reach you, too.

UPDATE: We have tried reaching the Merchant for 3 weeks now, almost daily - to solve this issue/misunderstanding for them. The Merchant is not responding on any of the channels, we tried all we could find. When you report an issue, please, be prepared to work with us to solve it. Not being reachable for solving a reported issue is unethical.

UPDATE: The Merchant was not reachable for several months and did not pay attention to the root cause of this misunderstanding.

Maris
Founder & CEO

2017년 10월 30일

The app is pretty cool! By that I mean, it does what other apps were not able to.

More importantly, being able to WhatsApp the developer and have him reply that he made changes to the app in real-time to meet my needs; Priceless!

57rails
미국
앱 사용 기간 8개월
2019년 8월 5일

This has to be the most useful app we have. Out of the dozen or so apps this is the one we use the most. We are able to be very agile with changes to our site via this app. Excellent customer support also, responses are fast and helpful.

Beau Ties Ltd of Vermont
미국
앱 사용 기간 8개월
2020년 5월 16일에 편집됨

I highly recommend this app if you need to get data in/out of Shopify. Great documentation and fantastic Dev Team. I needed a new feature to complete my automated work flow and within 48 hours the feature was released! Not only did Maris hop on video to understand my use case but he prioritized the solution and got it into production with no bugs. Thank you!

Moda Cake
캐나다
앱 사용 기간 8개월
답글 ITissible개 2020년 5월 16일

Thank you so much for such a warm and heartful review. I can't express enough how important this is for us...
Thank you thousand times!

Maris
Founder
Excelify.io

2020년 8월 16일

This is extremely useful once you figure out how to do everything. There are lots of tutorials that are helpful. Actually I haven't had to contact customer support at all, which in itself is unusual. Mostly I use it to export products to Amazon - it's by far the best/easiest solution I've found - though you do need to make a few modifications to the spreadsheet, a few fields are missing, but as long as you are proficient with Excel, this is great.

Doggylips.Com LLC
미국
앱 사용 기간 8개월
답글 ITissible개 2020년 8월 17일

Hello, Doggylips!

Thank you so much for your kind review - it proves it's worth putting all the efforts in!

Please, let us know any of the fields that are missing in the Amazon export, and we can easily add them to the export.
Also, hoping you are taking good use of the ability to pre-fill the values in Metafields "amazon" namespace, and other fields, so that those values come out in those fields.

Maris
Excelify.io