Matrixify
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
Recenzje (460)
Zawęź
-
Według oceny
Free version is useless. Especially for blog comments, you cannot get more than 25 commets(it means nothing, you can do this manually)
Edit: Thanks for the response. If it is a bug that is okey.
Wow, so sorry for disappointing you so much...
But it really sounds like there was some misunderstanding about the Excelify app.
Here's why:
1. Free version is the Demo version which allows you to export up to 10 items per file from any kind of data. And Demo version has no time limit, you can do as many exports/imports as you want.
2. There is no such limit in Demo version for Blog Posts, of mentioned 25 Comments (we double-checked that just now). Your Blog Posts can have several hundreds of comments even in the Demo export, just it will export the first 10 Blog Posts, with all their comments, no matter how many of those you have.
Please, reach our Support here and we will gladly help you resolve any of the issues you have, will explain everything, and will really take care of you, even if you are our Demo customer:
http://excelify.io/contact-us/
Will be really waiting for you to contact us and give us a chance to at least understand why we deserve cush a harsh 1* review in your case, and what can we do to fix ourselves.
Thank you so much in advance!
---------
Maris Veide
Founder
Excelify.io
I used this app to transfer contact list from wix to Shopify. It doesn't transfer all the information but it makes it easier to transfer emails at bulk.
It would be nice to know that Matrixify does not download or convert customers' or order files to Shopify before pre-paying the subscription.
The support channel is also not helpful. They only direct you to pages instructing product migrations; the rest you figured out!
Hello!
This review is about the BigCommerce migration functionality. We currently can migrate only Products from BigCommerce. The Customers and Orders migration is planned in the future, but not ready yet.
Very sorry about this.
We have fully refunded all your payments, and also raised the priority for additional BigCommerce data to migrate.
If you do decide to still try to migrate using Matrixify, our Support team is really ready to guide you through the process.
Maris
Founding Engineer
Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store !
Refund my money
Hello!
Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete.
Please, collaborate with Matrixify Support to resolve this in a humane manner.
As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount.
Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic.
Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you.
Maris
Founding Engineer
Thank you guys for this amazing app ! I already noticed your app ages ago (Excelify) in case I'd have to migrate WooCommerce orders. It was so smooth and amazing and support was so fast in helping me migrate the 3 last orders that I had an issue with (phone number exported from WooCommerce was not in right format). Thank you, you guys are amazing !
Wow, thank you for such an amazing review!
From our whole team - what a great end of the week! 🥹🙏
Maris
Founding Engineer
🙏💖
🤩🫶
🤩
♥️
🙏 🤩