Matrixify

Matrixify

Avaliações (535)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 13 de novembro de 2020

When we first tried Excelify we had some issues, but the support we got was fantastic! The App works really well and does what it says it does. When we got a bit of training, we found that this App is excellent for managing more extensive collections and product sites on Shopify. Combined with the great support that comes from the owner, this App is one of the best apps in the Shopify App store!

Under Armour South Africa
África do Sul
3 days usando a aplicação
Questão respondida por ITissible 10 de novembro de 2020

Hello, Under Armour South Africa!

Thank you a thousand times! 🤸‍♀️
If anything, our Support is always here to help and continue to assist you.

Maris
Founder
Excelify.io

12 de dezembro de 2019

I thought it was free, so I pressed it, but it was signed.
Give me a refund. plese
I thought it was free, so I pressed it, but it was signed.
Give me a refund. plese

test11110000
Coreia do Sul
3 days usando a aplicação
Questão respondida por ITissible 12 de dezembro de 2019

Hello!

Please, contact Excelify support to resolve this: http://excelify.io/contact-us/
Thank you!

Maris

29 de dezembro de 2020

The app works properly, and love the functionality they offer. The app works properly, and love the functionality they offer.

Pet Everything four
Estados Unidos
3 days usando a aplicação
14 de agosto de 2018

An absolute breath of fresh air.
Had a real mess on my hands after using a different app to import orders from an old eCommerce platform into Shopify and hitting a lot of errors.
Using Excelify I was able to fix the issues.
User interface is easy. Documentation is thorough and support is incredible.
Would highly recommend.

Jymlocker
Austrália
3 days usando a aplicação
27 de outubro de 2020

overall it's a great fulfillment tool. overall it's a great fulfillment tool. overall it's a great fulfillment tool.

Kitchen Universe 0a3
Estados Unidos
3 days usando a aplicação
13 de junho de 2020

This one is fucking genius! Was supposed to do it manually. If you have weekly payouts, this is a total mess, you have to rename and order in folders manually for your tax accountant to book properly here in Germany! Thank youuuuu <3 (I came to you to clone my store because of a ownership dispute. But you gave me eyes how to operate the numbers side smoothly. I can see clearly now. Hail to my Excel God! You should not only explain your product but advertise on the huge benefit for the user. Now your price makes sense!

Focuscap
Alemanha
3 days usando a aplicação
Questão respondida por ITissible 13 de junho de 2020

Yee, thanks so much - from our whole team!
😱✌️🤸‍♀️❤️🇱🇻

Maris
Excelify Founder & Excel Maniac Too Like Yourself

29 de novembro de 2020

I highly recommend. Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!

Mayday Shops
Estados Unidos
2 days usando a aplicação
Editado a 7 de setembro de 2021

I was dreading migrating from BigCommerce to Shopify, but I followed the guide & everything came over 1st time! Thank you. I know you saved me a lot of time.
Sue VESTET.COM

VESTET.COM
Reino Unido
2 days usando a aplicação
Questão respondida por ITissible 7 de setembro de 2021

Yeyaa, very glad to hear that you liked it!
Humble thanks from our whole Matrixify (formerly Excelify) team! 🥰
If there is anything more we can do for you, just let us know!

Maris
CEO & Founder

26 de outubro de 2020

Simple to use, they have the best customer service, i highly recommend it. I highly recommend it!..!

Toy Visio
Estados Unidos
2 days usando a aplicação
Editado a 8 de abril de 2020

Updating this review because shortly after leaving it I received a phone call from support. That's pretty rare in my experience. So I'm changing to 5-stars because the app really did get the job done well.
Needed to export customers with 'multiple addresses' from one Shopify store to import into another. The export went great. A paid subscription is supposed to cover two stores but I could only import a maximum 10 customers at one time into the second store. Support was non-responsive to email and chat. Tired of waiting after 24 hours and needing to get the job done, I made 16 separate imports. The imported customers exactly matched the original store's customers. If it hadn't been for non-responsive support and multiple imports I would have given 5 stars.

Dishmaster Wholesale
Estados Unidos
2 days usando a aplicação
Questão respondida por ITissible 8 de abril de 2020

Hello!

Wow, very very sorry this happened - I assure you, we always respond to all the tickets within a couple of hours of waking time.

As Renars have already reached you on the phone - this case was a chain of unfortunate events.
First is that there was some glitch why your linked store was not having the same plan as the sponsor store - usually that happens if one of the stores get uninstalled, or the store gets temporarily put on hold.
The other issue was that you didn't receive our e-mail response, which we sent 1 hour after you sent us.
E-mail is not guaranteed service, and it sometimes might not get delivered, so please, if we don't respond within a reasonable time, please, just assume that the reply was lost on the network, and try reaching us via different channel, like the Slack, or Online Chat: https://excelify.io/contact-us/

Our whole team, we really are thankful you forgave us for this hickup.

Just in case, our chat is online right now, so we will be very thankful if there is anything else we can do for you to make it more right...

Maris
Excelify Founder