Matrixify

Matrixify

评论 (555)

整体评分
4.8
每个评分等级的数量
  • 94% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年3月27日

Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store !
Refund my money

SmartMOM.in
印度
大约2小时 人在使用应用
ITissible已回复 2023年3月27日

Hello!

Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete.

Please, collaborate with Matrixify Support to resolve this in a humane manner.
As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount.

Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic.

Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you.

Maris
Founding Engineer

2023年3月28日

No sirve para importar pedidos de una tienda Shopify a otra Shopify, se la pasa marcando error. Yo no la recomiendo.

DermaOnline by Provederma
墨西哥
31分钟 人在使用应用
ITissible已回复 2023年3月28日

¡Hola!
Lamentamos que haya tenido un problema con la importación de pedidos.
Todo se puede solucionar si se comunica con nuestro Soporte y nos permite ayudarlo.
Intentamos comunicarnos con usted sin éxito. Además, vemos que aún no ha intentado comunicarse con nuestro Soporte.

Por favor, contáctanos a través de uno de esos canales y te ayudaremos:
https://matrixify.app/contact-us/

Maris
Fundador
----------------
Hello!
Sorry that you had an issue with Orders import.
It all can be sorted out if you reach our Support and allow us to help you.
We tried to reach you without success. Also, we see that you have not yet tried to reach our Support.
Please, contact us via one of those channels and we will help you:
https://matrixify.app/contact-us/

Maris
Founder

编辑时间:2019年4月22日

I used Excelify to Update the Option1 Name, Option1 Value, Option2 Name Option2 Value, Option3 Name, and Option3 Value using the handle it produced around 300 errors, and unfortunately updated the prices and compare prices of these products and set them to 0, so that ...

PurpleMaple Store
美国
18分钟 人在使用应用
ITissible已回复 2019年4月22日

This review is copied from the previous review by the other shop, and doesn't seem to reflect the actual message.
PurpleMaple Store shop has not done any imports with Excelify.

If you are the shop owner who wrote this review - please, contact Excelify support ASAP so that we can help you in whatever issue or question you have:
https://excelify.io/contact-us/

Maris
Excelify.io

2025年2月3日

The Giving Movement
阿拉伯联合酋长国
3年多 人在使用应用
ITissible已回复 2025年2月4日

Thank you very much for your awesome review! 🤩

Matrixify Team

2025年2月26日

Remote Pro
澳大利亚
大约2年 人在使用应用
ITissible已回复 2025年2月28日

👏

2025年2月12日

LEGO® Store Magyarország
匈牙利
大约1年 人在使用应用
ITissible已回复 2025年2月13日

OMG - thank you so much for your review, and for appreciating our efforts. 🤩

2025年2月3日

Glyptic Glass Art
英国
11个月 人在使用应用
ITissible已回复 2025年2月4日

Thank you such much! 🤝

2025年2月10日

Glytone
美国
大约1个月 人在使用应用
ITissible已回复 2025年2月11日

🥹

2025年2月28日

Modevillan
瑞典
11个月 人在使用应用
ITissible已回复 2025年3月1日

🥹

2024年11月3日

AMG Medical
加拿大
19分钟 人在使用应用
ITissible已回复 2024年11月4日

Thank you so much for your review... 🫶