Matrixify
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
评论 (1,091)
优化
-
按评分
A disastrous app. Absolutely terrible.
It doesn't solve a single problem because the user interface is a total nightmare. It constantly throws errors at you without providing any explanation or solution. Using this app is practically impossible—it feels like it was designed with no clear purpose in mind.
And here is the most critical part: The moment you start using it, you are instantly charged $20, regardless of whether it actually works for you or not (this bill will hit your account next month).
Throw it away. Do not let sellers like us get lost in this sea of useless apps only to lose our hard-earned money. Avoid it at all costs!
We're sorry the experience didn't meet your expectations.
For the imports done with Matrixify, the app UI provides a summary of any data errors, and you can also download a detailed Import Results file to review comments, warnings, and errors for every item in the import. This allows you to fix your data directly in the Results file and reimport it.
For simple use-cases you can and should use the native Shopify admin Import. Matrixify app resolves various more advanced issues use-cases which are not natively supported in Shopify Admin export/import.
Paid charges only occur after a user actively selects a plan and approves the charge through Shopify's billing confirmation. We recommend testing with available free Demo plan before committing to a paid subscription. Using the available free plan would not generate any charges in the store until user manually selects plan and approves the app charge.
We would love if you could respond to our support messages so that we can together look into what issues you had with your imports and help you use the app to the fullest.
deduction payments for "free" subcriptions
I need a refund
No option to downgrade or cancel
Hello!
There is - on the side menu of the app: the "Plans" menu item.
Simple basic exports not possible - especially for businesses from eu not advisable.
Developer do not know how to export simple mandatory product data.
-5/5*
scam app, so bascially you cannot use the lowest plan at all with large quantities, even if you put the filters they still block u because you do not have large plan just to get more money from you
really hard to use. No live support! terrible
cannot accept xml files. Does not reliably pull files from an ftp server. Very restrictive file name requirements that are not compatible with manufacturer pushed inventory feeds.
I've tried to export the product variants. But, it doesn't work.
Hello!
Very sorry to hear that, but there is some issue with the data in your store, and so the Shopify API fails with the Internal Server Error when we try to read the data from your store. We have reported this issue to Shopify and are waiting for their response and a solution on their side.
Please, work with our Support on solving this, we are in between you and Shopify here - doing whatever we can.
Sometimes such issues happen, but in most cases Shopify can solve it by fixing the API issue.
Please stay away form this APP, they have made continuous errors on my website, and although I cancelled the subscription 2 months ago, they are still taking money from my account (over £100). I am speaking with Shopify to help me stop this robbery and fraud.
Matrixify team has not been able to reach the store owner but has contacted the Shopify store developer regarding the issues in the store. The specific issues caused in the store are related to migrating over manually updated data and merchants own source data not exactly matching the merchants requirements for the new store.
Our team is in contact with the developer to resolve the said issues and help merchant to clean up and correct their data.
The Matrixify app charges in the store are billed by Shopify automatically when the Merchant chooses the paid plan and approves the charge. After the subscription is cancelled, the last charge in the store would be for a charge period while the app subscription was still active. Due to this the bill for the last app charge might come after cancelling the app subscription as it comes together with your next Shopify bill.
The app subscription was cancelled on December 24, 2024. Merchant has contacted us regarding refunding of the app charges but has not further replied to our Support team questions regarding the app charges and billing which we needed to ensure that correct charges and bills are refunded for the correct store.
Our team has issued refunds for the app charges anyway, but the Merchant has not acknowledged the refunds or our attempts to address the billing issues reported in the review.
We feel this review is unjust and therefore is particularly painful for our team.
Please reply to our Support team messages regarding the review and app charges in the store. Or feel free to send a new message to support@matrixify.app. Our team will be happy to look more into this and provide further details if needed to resolve the issue reported in the App Store review.