Matrixify , 320 則評價

整體評分
4.7
各級評分數量
  • 96% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年5月26日

really good , the support is very helpful and friendly, the support team solved my problem quickly and effectively

Gehna Shop
印度
使用應用程式的時間:10天
ITissible 已回覆 2023年5月26日

Thank you from our whole team for your kind words and appreciation.
A lot of work is going into making all this magic happen. 🙏

Maris
Matrixify Founder

2023年5月1日

Flawless performance. Greatly assisted our company with migrating to Shopify from another eCommerce SaaS. App functioned as advertised with tens of thousands of records, both customers and orders - including bulk inviting customers to the new site. Requires some data prep, of course, but the actual import is turn-key. Excellent documentation as well.

Lipo Naturals
美國
使用應用程式的時間:大約1個月
ITissible 已回覆 2023年5月2日

Deeply appreciating your review, and the kind words.
We, all the team, are here for you.
Thank you so much! 🫶

Maris
Founder

2023年4月27日

This app is amazing and works really well! The support is very responsive and the tutorials on their website are very clear and organized.

Landry & Arcari Rugs and Carpeting
美國
使用應用程式的時間:接近3年
ITissible 已回覆 2023年4月27日

Wow, thank you one thousand times and more - for your kind words and appreciation!
Our team is here for you, really. 🫶

Maris
Founder

2023年4月14日

CRAZY expensive for what you get. CRAZY expensive for what you get. CRAZY expensive for what you get.

Sleep First
美國
使用應用程式的時間:接近3年
ITissible 已回覆 2023年4月14日

Hello!

Please, work with our Support to resolve any issues that you might have.

We can also walk you through all of the things Matrixify offers, and you might be positively surprised for how much you actually can get out of this app.

About the price - we can always help you find a solution that fits your needs and budget - if you collaborate.

Remember that there are also humans on this end. We dedicate our lives to making your life easier by building the Matrixify app for you, as you also probably do care for your Customers.

Maris
Founder

2023年4月5日

Renars has been incredibly helpful with assisting my tweaks needed for using supplier data files and google sheets to update all my stores using the Matrixify App.
If you ever need help, don't hesitate to contact Renars

Bedcandy Australia
澳洲
使用應用程式的時間:15天
ITissible 已回覆 2023年4月6日

Thank you very much for appreciating the work of our team, and Support with Renars.
This is definitely a key element to having a full happy experience with Matrixify - to not hesitate and ask any questions you have. We are here to help you and that’s all we are here for. 🫶

Maris
Founding Engineer

2023年3月30日

1st class support! I used Matrixify to migrate products from WooCommerce to Shopify and also to just import new products. Because the import files needed to be manually adjusted, I had some issues. But the support solved all issues within no time. First response within 5 minutes, problem solved within an hour. Never had such great support aywhere else, I must say. So thanks a lot to the Matrixify support team.

Oy surf
瑞士
使用應用程式的時間:8天
ITissible 已回覆 2023年3月30日

💌 Your words make our team burst into tears of joy and gratitude. This is the biggest reward for the hard work we are all doing to help Merchants like you.
Thank you. We got you. If you need anything - juuuuust whistle! 👍

Matrixify Team

編輯時間:2023年3月29日

There’s no way to unsubscribe from the mobile app. That is frustrating, please update. iPhone iOS and IPad

Pickleball Paddles Canada
加拿大
使用應用程式的時間:6個月
ITissible 已回覆 2023年3月29日

Hello!
Thank you very much for allowing our Support to resolve your issue.
We have checked the app on iOS and iPad Shopify app - the Plans menu item is found under top menu, and in the "More" button at the screen bottom.
In the iOS browser - that is a bit tricky indeed, as now all the Shopify Admin and Apps navigation is pushed to the hamburger menu on the side. That's the Shopify design requirements for apps.
Very sorry about that frustration, and thank you for the feedback - we'll try to improve that.

Maris
Founder

2023年3月28日

No sirve para importar pedidos de una tienda Shopify a otra Shopify, se la pasa marcando error. Yo no la recomiendo.

DermaOnline by Provederma
墨西哥
使用應用程式的時間:31分鐘
ITissible 已回覆 2023年3月28日

¡Hola!
Lamentamos que haya tenido un problema con la importación de pedidos.
Todo se puede solucionar si se comunica con nuestro Soporte y nos permite ayudarlo.
Intentamos comunicarnos con usted sin éxito. Además, vemos que aún no ha intentado comunicarse con nuestro Soporte.

Por favor, contáctanos a través de uno de esos canales y te ayudaremos:
https://matrixify.app/contact-us/

Maris
Fundador
----------------
Hello!
Sorry that you had an issue with Orders import.
It all can be sorted out if you reach our Support and allow us to help you.
We tried to reach you without success. Also, we see that you have not yet tried to reach our Support.
Please, contact us via one of those channels and we will help you:
https://matrixify.app/contact-us/

Maris
Founder

2023年3月27日

Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store !
Refund my money

SmartMOM.in
印度
使用應用程式的時間:大約2小時
ITissible 已回覆 2023年3月27日

Hello!

Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete.

Please, collaborate with Matrixify Support to resolve this in a humane manner.
As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount.

Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic.

Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you.

Maris
Founding Engineer

2023年3月18日

I tried to remove the negative review I gave to Matrixify but I am unable to do so. But I have to now give them 5 plus stars. It is difficult when people are trying to communicate from different countries to understand each other. Thus, we were having a communication problem. In addition, with me not having a technology background it just made matters worse. However,
Renars Rudzitis stepped in and handled my situation with God's grace and professional caring. I compliment him for what he has done....he showed that they truly do care about their customers.

TRUMP POWERFUL TRUTH
美國
使用應用程式的時間:大約2個月
ITissible 已回覆 2023年3月23日

Thank you beyond the stars for giving us the opportunity to help you.
I can't stress enough how important that is to always work together. Our Support team craves any chance there is to help Merchants. 🙏

If you need anything else going further, we are here for you.

Maris
Founding Engineer