Matrixify

Matrixify

評價 (533)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年10月15日

Exporting and importing custom metafield data for the purpose of filtering by metafield using Shopify's Search and Discovery App.
Exporting of this data is not a native feature in Shopify, Matrixify makes it easy and is intuitive to use. Great for our purposes, we look forward to exploring more of the advanced data management features.

True North Vapor
加拿大
使用應用程式 5天
ITissible 已回覆 2024年10月17日

Thank you, thank you - truly, madly, deeply! 🙏

2024年8月21日

Matrixify has helped with our transition from a different platform. It continues to help us find and fix issues.

ToolPlanet
美國
使用應用程式 5個月
ITissible 已回覆 2024年8月22日

Thank you, thank you!
Trying hard all of that... 🫶

2024年10月10日

The Matrixify team is incredibly helpful and responsive. They’ve saved our team countless hours on data uploads and troubleshooting. Absolutely worth the investment many times over!

Anything Possible B2B
美國
使用應用程式 28天
ITissible 已回覆 2024年10月11日

Oh, wow - what an amazing review for the Friday evening!
Thank you a thousand times from our whole team! 🫶

2024年10月3日

Professional and helpful customer service. They got me up and running quickly and also made a change to the back end so I could pull some custom data. Very good and accommodating service.

Caravan Mattresses
英國
使用應用程式 2天
ITissible 已回覆 2024年10月4日

Wow, thank you so much for appreciating our efforts, and being so amazing in the communication. Our team really enjoyed helping you as much as we could. 🫶

2024年9月26日

Really a great app to quickly edit product details in bulk!

Blululi
義大利
使用應用程式 大約1個月
ITissible 已回覆 2024年9月27日

Really great review, thank you so much from our whole team! 🫶

2024年10月17日

I needed to migrate data from Woocommerce to Shopify and with this app it was quick and easy.

Ottica Mottini
義大利
使用應用程式 23天
ITissible 已回覆 2024年10月18日

Glad we were useful for your migration!
Thank you! 🫶

2024年10月28日

There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.

Mark A. Simpson
法國
使用應用程式 30天
2024年10月22日

Makes it easier and faster migrating from Woocommerce to Shopify

Tampa Bay Tan
美國
使用應用程式 2個月
ITissible 已回覆 2024年10月24日

Thank you so much for appreciating our efforts to make that migration from WooCommerce smooth for you... 🙏

編輯時間:2024年9月16日

The app works really well and I appreciate that the customer support team is very responsive. I've spoken to both Renars and Rebecca and both have always gone above and beyond with additional support whenever needed! Its also really cool that they have a Slack channel to further assist with communication. Using Matrixify has no doubt saved me hours!

MedShop Direct
美國
使用應用程式 2個月
ITissible 已回覆 2024年8月12日

Great to hear you like it! 👌
Rebeka and the whole team says hi! 🫶

Maris
Founding Engineer

2024年9月18日

This app is a failure. I guess the positive reviews come from people who have 2 collections and 5 products, or left a review before actually using it. The app makes thousands of errors. It never transfers everything, loses photos, collections, makes mistakes, and displays nonsensical messages that have nothing to do with the actual problem. It's a disaster. They should refund everyone.

Moreover, when you contact support, it feels like you're talking to an NPC who doesn't understand what you're writing and whose replies are off-topic.

MORAMO
波蘭
使用應用程式 4天
ITissible 已回覆 2024年9月25日

Hello!
From the very first e-mail to our Support, this Merchant showed disrespect and anger towards our human Support agent.
She has experience of 4+ years in Matrixify Support, and tried her best to help this Merchant to resolve their issues.

The issues were assumed functionality which at the moment don’t exist in Matrixify app: importing CSV file that was exported with custom column delimiters; and importing Metafield Definitions. For both of those missing features we have added + points to increase their priority.

The ticket was taken over by our COO, but the Merchant still did not want to follow the instructions how the app should be used, and kept harassing our team.

We have refunded this Merchant, but that did not stop them to insult us further, and not coming to mutual understanding. Additionally, the Merchant asked us to send them the money to PayPal in exchange for deleting their review.

Such behaviour in unacceptable in overall friendly Shopify ecosystem.
We will escalate this to the Shopify Legal because this Merchant has violated Shopify Acceptable Use policy in several points.

Maris
Matrixify
CEO & Founding Engineer