Matrixify
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
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The pricing feels like a rip-off. The $20/month plan only covers 50 companies, and $50 only covers 500 companies per job. If you need more, you are pushed toward a $200/month plan. Now that Shopify has its own B2B company system, this pricing feels even harder to justify and feels like a quick cash grab.
The instructions are also confusing, especially for bulk linking, approving B2B companies, and merging company/customer data. It is not as simple as copying and pasting.
They also do not offer real-time chat with a real person, only AI support.
Hello,
We're sorry to hear about your experience. Matrixify's plan tiers are intentionally based on data volume, so smaller stores can stay on smaller, more affordable plans rather than the higher tiers. Human support is also fully available for all users alongside the AI assistant — you can reach a real person any time at support@matrixify.app.
We've already emailed you with more detail and would love to help with whichever specific step felt confusing. Please reply there or reach us at support@matrixify.app.
Nous sommes facturés depuis plusieurs mois alors que l'application est desintallée depuis plusieur mois et nous ne parvenons pas a contacter le service client ou dev.
We had no notice before adding three items to the API access needed by Matrixify, which broke our ability to use the app until we could get the store "Owner" to update the settings. We should get advance notice before our imports and exports are disabled.
Hello,
This appears to be a misunderstanding — nothing in the app has been disabled, and your imports and exports continue to work exactly as before. We always are very careful and make sure our changes do not break any existing exports or imports.
We recently added a feature to Export and Import Customer and Company store credits, which requires three new permission scopes, so we show a notification banner about the new scopes. But those only need to be approved if you want to export or import those new Store Credits columns. If you don't select those column groups or columns in the Export, the those will continue working without the new API scopes.
We've already emailed you about this and would love to resolve it. Please reply to that email or reach us at support@matrixify.app.
A disastrous app. Absolutely terrible.
It doesn't solve a single problem because the user interface is a total nightmare. It constantly throws errors at you without providing any explanation or solution. Using this app is practically impossible—it feels like it was designed with no clear purpose in mind.
And here is the most critical part: The moment you start using it, you are instantly charged $20, regardless of whether it actually works for you or not (this bill will hit your account next month).
Throw it away. Do not let sellers like us get lost in this sea of useless apps only to lose our hard-earned money. Avoid it at all costs!
We're sorry the experience didn't meet your expectations.
For the imports done with Matrixify, the app UI provides a summary of any data errors, and you can also download a detailed Import Results file to review comments, warnings, and errors for every item in the import. This allows you to fix your data directly in the Results file and reimport it.
For simple use-cases you can and should use the native Shopify admin Import. Matrixify app resolves various more advanced issues use-cases which are not natively supported in Shopify Admin export/import.
Paid charges only occur after a user actively selects a plan and approves the charge through Shopify's billing confirmation. We recommend testing with available free Demo plan before committing to a paid subscription. Using the available free plan would not generate any charges in the store until user manually selects plan and approves the app charge.
We would love if you could respond to our support messages so that we can together look into what issues you had with your imports and help you use the app to the fullest.
The free version is completely useless. This app charges you 30usd to make an export.
Hello,
Just to clear up a possible mix-up - Matrixify offers a Demo plan. As the name suggests, it is meant for testing the app on small amounts of data before deciding on a paid subscription plan.
Our paid plans are priced by data volume, so smaller stores stay on smaller plans, and the entry plan starts below the figure mentioned here.
We see that you have not previously contacted our support, but we have already emailed you about this and would love to help find the right setup for your store. Please reply to that email or reach out to us at support@matrixify.app.
Nul, j'ai pas utilise l'appli et facture 50$ , je demande un remboursement integral !!!!
This app has major flaws, unless you have a simple store stay aay, I have lost over 1000 hours of work, if I did it one at a time, I would have been better off. In want to be refunded.
Hello,
We're sorry to hear about your experience and would very much like to help look into this. The app only modifies data that is explicitly uploaded in an import file. We'd love to dig more into the specific jobs with you to see what happened, why and how to make your data imports safer.
We've already emailed you and are ready to dig in as soon as you can share the details. Please reply there or reach us at support@matrixify.app.
I've tried to export the product variants. But, it doesn't work.
Hello!
Very sorry to hear that, but there is some issue with the data in your store, and so the Shopify API fails with the Internal Server Error when we try to read the data from your store. We have reported this issue to Shopify and are waiting for their response and a solution on their side.
Please, work with our Support on solving this, we are in between you and Shopify here - doing whatever we can.
Sometimes such issues happen, but in most cases Shopify can solve it by fixing the API issue.
existe-t-elle en version française?
Bonjour,
Matrixify n'est pas disponible en français, mais l'application fonctionne parfaitement avec les outils de traduction automatique comme Google Traduction. Nous vous avons envoyé un e-mail à ce sujet et serions ravis de vous aider à configurer l'application pour qu'elle fonctionne correctement. Veuillez répondre à cet e-mail ou nous contacter à l'adresse support@matrixify.app.
cannot accept xml files. Does not reliably pull files from an ftp server. Very restrictive file name requirements that are not compatible with manufacturer pushed inventory feeds.
