Matrixify , 465 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle large file imports and exports, making it ideal for businesses with extensive product catalogs. It offers customizable features like specific data formats, scheduling exports, and bulk updates for price and inventory. The app is also praised for its ability to import metafields and simplifying data transfer for businesses migrating to Shopify. Merchants appreciate its user-friendly interface, extensive documentation, and prompt support team. It's seen as a cost-effective solution that automates tasks and saves time.

May 2, 2020

The excelify app has enhanced our performance, saved the day and solved many challenging issues on many many occasions. Importing new products, modifying them, refund/cancel/processing orders in bulk. With the predefined templates it even made it possible to maintain our google shopping feed where other apps failed us. But the biggest feature of all is the support. Maris and Renars always answer rapidly and try todo their outmost best to fix any issue you might have. It requires a bit of excel/csv file knowledge but that has never been any showstopper with the many many pages of simple and clear documentation on each and every subject.

Dennisdeal.com
Hong Kong SAR
Almost 2 years using the app
ITissible replied May 2, 2020

❤️🤸‍♀️

July 2, 2020

Excelify has been a lifesaver for our Shopify store. We use it to schedule daily inventory syncs across our warehouses, update products in bulk, and export information for our bookkeeper. It does an amazing job of extending Shopify's functionality with a simple, easy to use interface. Any time I've had any questions, the Excelify support team has been super quick to get back to me with detailed explanations. I could not recommend this app more!

BirdRock Baby
United States
Almost 2 years using the app
ITissible replied July 2, 2020

Whooow, thanks so much guys for this review and for the catches on the Website!
🤸‍♀️✌️

Maris

January 16, 2019

Nice clean interface. Super fast and helpful customer service. I have only used this to edit MetaTags... works nicely for that.

Taitaya
United Kingdom
Almost 2 years using the app
Edited April 26, 2019

I used Excelify to Update the Option1 Name, Option1 Value, Option2 Name Option2 Value, Option3 Name, and Option3 Value using the handle it produced around 300 errors, and unfortunately updated the prices and compare prices of these products and set them to 0, so that customers were able to purchase items in my store at no cost. Seeing as this wasn't a field I was working with, it was an unexpected nightmare, and not easily fixed as it takes hours to re-upload files.

Update: After being contacted by Maris, Excelify's outstanding customer support, I was able to understand what I did incorrectly, and why. He spent an hour and a half with me patiently explaining how to do properly what I wanted to do. The team at Excelify are very empathetic and responsive to customer feedback, and committed to making their product as easy and possible to use.

Clad In
United States
Almost 2 years using the app
ITissible replied April 18, 2019

Hello, Clad!

Maris here, the founder of Excelify.
Renars from our Support is looking right now into your issue. Please, please - contact us in the Support if you have any issues, we are very quick to help almost all the time.

Please, contact us here and we will help you understand why that happened, and how to fix it most quickly:
http://excelify.io/contact-us/

The prices could be set to 0 if you imported the Variant Price / Variant Compare At Price column with 0 or empty values, so that would update those. To keep the prices unchanged, you should import the file without the price columns.
Or if you create new variants without giving the prices for them, those are set to 0 by default - the same as if you would create a product or variant in Admin without specifying the price.

From what we see after analyzing your import logs, is that there was no variant identification specified in the file (no Variant ID, no Variant SKU, no Variant Barcode), so the app was not able to identify - which variants do you want to update, so by app logic - it was adding those variants with new Options as new Variants.

Important point is that you should always test with 1-2 products your updates to make sure the prepared file does what you expect it to do.
And follow the documentation and tutorials on our website, starting with "How it works": https://excelify.io/how-it-works/

We will go through all that in details with you as soon as you contact us on the Excelify Support.

Maris

December 16, 2019

This App is great! It may took you a while to understand the whole set up between imports and exports and the shopify data structure but Renars as support is incredible fast and patient.

SpooningCookieDough
Germany
Almost 2 years using the app
Edited March 16, 2022

Update: apparently the below issue is shopify's fault. Matrixify's support is fast and top tier. Everything imported correctly except for sales. Foreign currencies were imported as USD instead, which inflated sales by alot.

Reveil
United States
Almost 2 years using the app
ITissible replied March 9, 2022

Hello, Reveil!
Sorry to hear that you had this issue with the currency for Orders, and thank you for being so understanding.
To summarize the issue: the Orders got imported with the correct currency. The currency of migrated Orders is different from your new store currency. There is a defect in the Shopify Sales Report which does not convert the currency to your store currency, so it just shows "numbers" from all the Orders, regardless of their currency. So the results in that Sales report is inflated.
Thank you for understanding this. 🙏

Maris Veide
Founding Engineer

January 7, 2019

This app made migrating soOOOOO much easier than I had thought. If for nothing less than bulk edit it's important to have.

The Candleberry® Candle Company
United States
Almost 2 years using the app
Edited October 21, 2020

Using this app on a few stores, it's really helpful. Making changes to data, various specialized exports, and it even sends the account invites in bulk. And yes, their plans are 1+1=1, you can add a second store for free to your selected plan.

TW Steel
Netherlands
Almost 2 years using the app
ITissible replied October 21, 2020

Thank you a thousand times, TW Steel!
Super happy that you love Excelify as we do too! 🙏

Maris
Excelify.io Founder

October 2, 2019

This App works insanely well! Maris and Renars went above and beyond with helping me navigate the magento to shopify migration. They looked at my files and shot me in the right direction. Can't stress enough how helpful they both were. This is the only app I will use to transfer data into shopify!

Dr. Bailey Skin Care
United States
Almost 2 years using the app
Edited December 8, 2021

Initially there were a few hiccups that occurred between my developer and Shopify rules that caused some confusion regarding product uploads and how many can be processed daily. But this is not a Matrixfy issue. RENARS is FANTASTIC and VERY OPENING TO RECEIVING COMMENTS and SUGGESTIONS. He and his team are very responsive, accommodating, and very patient with a non-technical guy like myself. It is a good product (App) that is staffed and operated by great people.

The Nothing But Company
United States
Almost 2 years using the app
ITissible replied December 8, 2021

Thank you so much for your detailed feedback about the issue you found with Shopify Variant limit and app limit logical mismatch. Even bigger gratitude for trusting us to fix that for you.
We are working further to find a good and permanent solution inside the app…

Maris