Matrixify , 467 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle large file imports and exports, making it ideal for businesses with extensive product catalogs. It offers customizable features like specific data formats, scheduling exports, and bulk updates for price and inventory. The app is also praised for its ability to import metafields and simplifying data transfer for businesses migrating to Shopify. Merchants appreciate its user-friendly interface, extensive documentation, and prompt support team. It's seen as a cost-effective solution that automates tasks and saves time.

September 3, 2022

This app is AMAZING! ☝️ I’m a new user coming over from Wordpress and am used to a lot of control. I have worked with many different spreadsheets over the years and was completely baffled why I couldn’t simply upload my products from a simple CSV file. After many attempts and edits I finally contacted support and was helped for over an hour to do this. Great help on Shopify’s end but they couldn’t figure it out either. Their tech gurus were supposed to dig into it and email me back. So rather than wait I had remembered that I had downloaded a trial of Matrixify and figured I’d give it a try. I honestly hadn’t read much of the documentation but had seen a few short videos. OMG ⚡️ it worked the FIRST TIME! Wow I’ve been using it ever since to fix and update things I’d missed in my initial update and again it’s unbelievable how it works and it’s so easy! I’ve never been able to upload any information from a spreadsheet without EVERYTHING needing to be in the exact columns and format. I’m now looking forward to using this for some automation and backups. DON’T HESITATE TO USE THIS! It’s one of the most useful tools I’ve ever used! Thank you again Renars for your amazing support also! By the way support did get back to be and they still didn’t have a solution. So I filled them in on this and told them they should add it to the main admin! Very pleased in Oregon!

Brent Wallace
United States
10 months using the app
ITissible replied September 3, 2022

Wow ⚡️!
Here's an OMG back from our whole team 🙏 . Sincere thank you for your long and thorough feedback. Getting super positively emotional over every word you said... Our Support team have long sleeves of tricks, indeed, and really love helping on every case - the more challenging, the more interesting. 🧠 🤪

Maris
Founder & CEO of Matrixify

Edited December 18, 2022

This app is by far the best app I used on Shopify. It is a bit pricy if you have a large inventory but definitely worth it because it covers everything that you would expect Shopify to cover in the first place, when it comes to updating any part of your store.

They also have state-of-the-art documentation and super responsive customer communication. I know I sound like a little fake when I write like this but I am sure you will understand me once you start to use their services. I am a big fan now, after interacting with them on and off since last year.

Tajna Shoes
United Kingdom
10 months using the app
ITissible replied December 18, 2022

Oh, wow, thank you to the stars for your rewarding review.
Our team is putting the work every day to make the Matrixify app better and better. And the Support team is having a tear of joy for your words - it's not an easy job, but highly rewarding, especially from the Merchants like you, who appreciate that true willingness to help you with anything.
Thank you for being with us. 🙏

Maris
Founding Engineer

Edited November 18, 2018

Got e-mailed and phoned after describing my problem in this review. After having a talk with support, we are looking into my issues. Thumbs up.

daytodaylooks
Netherlands
10 months using the app
November 13, 2017

I have been using the Bulk Import Export Update with Excel app for the past week and it is by far the best import/export app for Shopify. We have a lot of metafields for our products and the app handles those perfectly, allowing us to bulk update metafield data on import. When you run a full export (you can choose what you want to export), it combines all of the product data and metafield data in to a single file. This is also a great way to do a complete product backup of your store. The app also provides downloadable error reports on export and import and let’s you know how long the process will take and the remaining time to completion. Their support is truly excellent. Using the chat system within the app, within a few seconds someone is there to help and answer any questions. All in all, a fantastic app. This one will go in our Top 10 apps!

Timespace Store
United Kingdom
10 months using the app
September 26, 2022

A must-have application, you will find it very helpful if you are doing extensive work with your store.

Gahez Market
Egypt
10 months using the app
ITissible replied September 27, 2022

Thank you very much for your kind words.
I have passed your message to the whole team. 🙇‍♂️

Maris
Founding Developer

November 1, 2018

One of the most useful products in the Shopify app store and customer service is great. I use this on multiple stores - it is a must-have

CableSmile.dk
Denmark
10 months using the app
Edited May 1, 2018

The best APP I have never seen before, Maris give excellent support, he offers more of you can expect, we teach you other thinks even if are not of his app,

This App will help you to solve any problem you have with your inventories, or any issue you have, easy to use in excel, you can manage all the information, make any filter and edit everything.

Very recommendable, I fix all the problems I have and still with the app for any inconveniences I could have, I can set very quickly.

App does many things that today shopify store owners are doing buying several app being yours alone doing the same thing.
initially I thought to use it for a couple of months, but now that I know it a little more, it is indispensable for me, and I will never stop using it, unless I close my store

Congratulations to Maris an all his staff 1000% Customer Service, much more than you expect

Big Overstock
United States
10 months using the app
November 11, 2021

I have to say Renars and Matrixify have been absolutely amazing. We are importing millions of rows of data from Woocommerce and this has certainly had its headaches. Renars and the team have been so responsive and brilliant in working with us to resolve our data import issues. Cannot recommend highly enough -- 10 stars **********

Rose-Hip Vital Australia
Australia
10 months using the app
ITissible replied November 11, 2021

Renars and the whole team says 🤸‍♀️!
No words to describe this feeling of appreciation. Thank you so much!

Maris
Founder
Matrixify

February 22, 2018

Fantastic app, I'm so glad I read all the other glowing reviews and signed up. This app is saving me time and money and makes it so much easier to do bulk updates and changes to my product listings, and it's backed by one of the best customer service experiences I've ever encountered - Maris goes above and beyond when it comes to problem-solving, analysing, brainstorming and delivering solutions. If you use Shopify and want to be a power-user, you need Maris (and Excelify!) on your team. Thanks Maris!

Smithstreetcycles
Australia
9 months using the app
December 26, 2020

Simply put, this is one of the most essential apps in my workflows right now. The ability to schedule exports and imports on a routine has proved to be so valuable.

Moxi Shop
United States
9 months using the app
ITissible replied December 26, 2020

Wow, such a gift are your stars and words for our whole team... thank you thousand times, Moxi Shop! 🙏☀️

Maris