My goal was to duplicate my website to allow my customers to checkout in a different currency. I therefore needed to move all my products and collections to the new website.
I was about to delete the app because my poor skills couldn't make it work... And then I had the "brilliant" idea to contact its developer to see if he could help me.
Maris (the genius behind the app) replied in less than 2 minutes and did EVERYTHING to help me! He went above and beyond, stayed up past midnight (his time) on a Friday night to help me figure out what I did wrong. Now, I don't want people to think he works 24/7, but the fact that he helped after hours and made sure I was 100% satisfied is a rare and admirable quality.
All in all:
- APP = 5 STARS
- CUSTOMER SERVICE = 5 STARS
I can't recommend this app and Maris enough!
Could not be happier with this app, The customer service is outstanding.
This product filled in the holes that Shopify's import/export function had. I recommend it for upload/dowloading of just about anything your store needs.
The perfect app & best support you have never tasted before !
I highly recommend this app for Import & Export.
Fantastic app, I'm so glad I read all the other glowing reviews and signed up. This app is saving me time and money and makes it so much easier to do bulk updates and changes to my product listings, and it's backed by one of the best customer service experiences I've ever encountered - Maris goes above and beyond when it comes to problem-solving, analysing, brainstorming and delivering solutions. If you use Shopify and want to be a power-user, you need Maris (and Excelify!) on your team. Thanks Maris!
Very impressive and effective app, wich saves a bunch of work.
Superb customer service also.
Greenhouse Interiors Retail
THIS IS ONE OF THE BEST APPS EVER!.. If your e-commerce site requires frequently updating inventory, image URLs, descriptions, orders and customer data - this is the ONLY app you need to manage imports/exports. I've tried others - this kills them all. It makes managing my store so much easier, saves me heaps of time, and the support is amazing. Every time I've been online and needed assistance Maris is there... its like he's the Import/Export 'angel'... looking over your work and takes the effort to help you with more challenging imports/exports. This App is hands-down the best we subscribe too... and one we rely on using very week to manage our store. 5-gold-stars for this App and Maris - legend!
Great app to bulk import product with multiple pictures.
Top notch customer service...
The best app out there if you have a large catalog of products that you want to edit quickly. Maris is awesome and is probably top 2 in the level of support he provides. Available everytime we've had issues to help us think through and work them out. Very responsive.
Great App!!! The best customer service- he helped import all of our customers and helped us with syncing our products in no time at all! Amazing app- really shaved off about 3-4 days worth of work and can't wait for the order importer that he said he will release soon! Thanks again!