ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Reseñas (100)

Calificación general
5
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
27 de septiembre de 2018

Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution.

Blue Steel Jewelry
Estados Unidos
Más de 2 años usando la aplicación
Small Apps respondió 29 de marzo de 2023

Hi Blue Steel Jewelry!
Alex here from Exchange It, I'm sorry you are having problems with the app. I wanted to let you know it is now under new management so I'd love to help you and find a solution to this problem!
Please send me an email so we can arrange a call and I'll do my best to help you! 😁
Alex

26 de febrero de 2023

Exchange It has helped simplify the exchange process for our store and make it so much easier for us as well as more professional to deal with the exchanges for our customers. The new development of being able to do refunds and send invoices where the exchange is not a like for like product has been a great addition to the app. We have only once had a question and it was dealt with very quickly and professionally. Would recommend this app to anyone, in particular if you are running a store where exchanges are common.

Ivylee Australia
Australia
Casi 2 años usando la aplicación
Small Apps respondió 28 de febrero de 2023

Great to hear! 😁 I'm pleased the app is working well and helping you store!

17 de mayo de 2023

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
Egipto
20 días usando la aplicación
Small Apps respondió 17 de mayo de 2023

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

18 de mayo de 2020

Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.

Henock's buy all store
Estados Unidos
13 días usando la aplicación
16 de febrero de 2023

Alex was incredibly fast in responding to my question and was very helpful. My exchange transaction went through perfectly.

Uashmama UK
Reino Unido
6 días usando la aplicación
15 de febrero de 2024

We are very happy with the app which makes the product return process easier for us.

The assistance is very fast and helpful, we thank you for this!

Reina Olga
Suiza
2 días usando la aplicación
Small Apps respondió 19 de febrero de 2024

Thank you so much for this kind review Michele!
We're always here to help :)

Adrien & the Team

23 de enero de 2024

Great customer support. They were fact and respond right away. Nice relief for other customer support you may receive.

Beech Undies
Emiratos Árabes Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 4 de septiembre de 2019

Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.

MD Complete Skincare
Estados Unidos
Alrededor de 1 hora usando la aplicación
10 de febrero de 2025

DPDpackaging
Irlanda
5 meses usando la aplicación
Small Apps respondió 12 de febrero de 2025

Hi DPD packaging!

Thanks for your review, it really means a lot to the team! 🥳

1 de octubre de 2024

Peachylean Ireland
Irlanda
Más de 3 años usando la aplicación