Calificación general
4,9
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
22 de junio de 2017

Great app, simple and right to the point ! Really gets the job done.

Godsofmankind
Estados Unidos
Alrededor de 1 año usando la aplicación
Fecha de modificación: 21 de marzo de 2023

This app is excellent with an outstanding support team who go above and beyond investigating all avenues to try and meet the customer's needs. I wish all support were like this. Solving stock balancing issues with multiple shops and accounts integrations has posed a tricky obstacle to overcome but that is more down to limitations with the accounts package than this app. Thanks

redbackboots.co.uk
Reino Unido
Alrededor de 1 año usando la aplicación
506 respondió 21 de marzo de 2023

Thanks, happy to help! Feel free to contact us if you have any questions about the accounts integration. 😁

1 de marzo de 2018

This has changed our life! Exchanges are now streamlined and super easy. Worth EVERY penny!

Nine Lives Bazaar 2
Australia
Alrededor de 1 año usando la aplicación
13 de julio de 2022

Fast and detailed responses from customer support helping us to sort our query quickly and efficiently

What Katie Did
Reino Unido
Alrededor de 1 año usando la aplicación
13 de marzo de 2023

Exchange it does exactly what it says on the tin! It's really simple to install on the shopify store, and really easy to use.
We use it for other functions such as resends etc, so dramatically reduced our customer service admin time, and improves the customer experience. Alex and the team quickly respond to any issues and resolve where possible. Would recommend!

N.Peal London
Reino Unido
9 meses usando la aplicación
506 respondió 13 de marzo de 2023

Thanks for the review, very happy we can help you manage orders and reduce customer service time! 🚀

6 de abril de 2023

The app is perfect for processing exchanges and the replies to any query are super prompt and very helpful.

Would definitely recommend this app! :)

NO FINISHING LINE ™️
India
8 meses usando la aplicación
18 de abril de 2018

This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.

Shed Defender Llc
Estados Unidos
8 meses usando la aplicación
31 de octubre de 2022

We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!

Eolas
Estados Unidos
6 meses usando la aplicación
506 respondió 1 de noviembre de 2022

Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.

28 de septiembre de 2016

Awesome app! Over at www.cokebottlecarteluk.com we can process exchanges more quickly and effectively!

Coke Bottle Cartel
Reino Unido
4 meses usando la aplicación
1 de marzo de 2023

I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.

Also, my question was answered quickly and clearly by Alex. I'd recommend this app!

Audvik
Canadá
4 meses usando la aplicación
506 respondió 1 de marzo de 2023

Thanks! 😁 I'm pleased the app is working well for you and I will certainly investigate a method for combining the refunds and charges.
Alex