Calificación general
4,9
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
18 de abril de 2018

This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.

Shed Defender Llc
Estados Unidos
8 meses usando la aplicación
11 de octubre de 2023

The team at ExchangeIT is amazing, I never encountered a team so willing to help out and develop the features I requested, they made all the changes I asked within a few days. The app has a very affordable price and does exactly what I needed it to do. I didn't want a fancy app with dozens of different services, I only needed store managers to be able to process exchanges for online orders and this works beautifully. Thank you to Adrien and the rest of the team.

Carla Zampatti
Australia
Alrededor de 1 mes usando la aplicación
506 respondió 25 de octubre de 2023

Thank you so much! It's been an absolute pleasure working with you and adding the features you needed to get an app you'd love to use.
Always here if you need more from us :)
Adrien & the team

31 de octubre de 2022

We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!

Eolas
Estados Unidos
6 meses usando la aplicación
506 respondió 1 de noviembre de 2022

Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.

28 de septiembre de 2016

Awesome app! Over at www.cokebottlecarteluk.com we can process exchanges more quickly and effectively!

Coke Bottle Cartel
Reino Unido
4 meses usando la aplicación
1 de marzo de 2023

I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.

Also, my question was answered quickly and clearly by Alex. I'd recommend this app!

Audvik
Canadá
4 meses usando la aplicación
506 respondió 1 de marzo de 2023

Thanks! 😁 I'm pleased the app is working well for you and I will certainly investigate a method for combining the refunds and charges.
Alex

5 de julio de 2023

Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.

Siesta o'Clock
India
Alrededor de 1 mes usando la aplicación
506 respondió 5 de julio de 2023

Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏

18 de marzo de 2023

I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless.

AlwaysInPursuit
Estados Unidos
Alrededor de 1 mes usando la aplicación
506 respondió 20 de marzo de 2023

Thank you so much for the review, it means a lot! The feedback is very helpful because we are currently working on a return labels feature! 😉

12 de julio de 2023

Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.

Fairfax and Favor
Reino Unido
Alrededor de 1 mes usando la aplicación
506 respondió 13 de julio de 2023

Hey Ben! Thanks a lot for your the really nice feedback :)
Always just a message away if you need more help,
Adrien

17 de mayo de 2023

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
Egipto
20 días usando la aplicación
506 respondió 17 de mayo de 2023

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

25 de julio de 2023

Hi Team,

I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.

Mia Fratino
Australia
14 días usando la aplicación
506 respondió 26 de julio de 2023

Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team