ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

리뷰 (100)

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2018년 9월 27일

Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution.

Blue Steel Jewelry
미국
앱 사용 기간 2년 초과
답글 Small Apps개 2023년 3월 29일

Hi Blue Steel Jewelry!
Alex here from Exchange It, I'm sorry you are having problems with the app. I wanted to let you know it is now under new management so I'd love to help you and find a solution to this problem!
Please send me an email so we can arrange a call and I'll do my best to help you! 😁
Alex

2023년 2월 26일

Exchange It has helped simplify the exchange process for our store and make it so much easier for us as well as more professional to deal with the exchanges for our customers. The new development of being able to do refunds and send invoices where the exchange is not a like for like product has been a great addition to the app. We have only once had a question and it was dealt with very quickly and professionally. Would recommend this app to anyone, in particular if you are running a store where exchanges are common.

Ivylee Australia
오스트레일리아
앱 사용 기간 거의 2년
답글 Small Apps개 2023년 2월 28일

Great to hear! 😁 I'm pleased the app is working well and helping you store!

2023년 5월 17일

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
이집트
앱 사용 기간 20일
답글 Small Apps개 2023년 5월 17일

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

2020년 5월 18일

Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.

Henock's buy all store
미국
앱 사용 기간 13일
2023년 2월 16일

Alex was incredibly fast in responding to my question and was very helpful. My exchange transaction went through perfectly.

Uashmama UK
영국
앱 사용 기간 6일
2024년 2월 15일

We are very happy with the app which makes the product return process easier for us.

The assistance is very fast and helpful, we thank you for this!

Reina Olga
스위스
앱 사용 기간 2일
답글 Small Apps개 2024년 2월 19일

Thank you so much for this kind review Michele!
We're always here to help :)

Adrien & the Team

2024년 1월 23일

Great customer support. They were fact and respond right away. Nice relief for other customer support you may receive.

Beech Undies
아랍에미리트
앱 사용 기간 대략 2개월
2019년 9월 4일에 편집됨

Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.

MD Complete Skincare
미국
앱 사용 기간 대략 1시간
2025년 2월 10일

DPDpackaging
아일랜드
앱 사용 기간 5개월
답글 Small Apps개 2025년 2월 12일

Hi DPD packaging!

Thanks for your review, it really means a lot to the team! 🥳

2024년 10월 1일

Peachylean Ireland
아일랜드
앱 사용 기간 3년 초과