ExchangeIt Returns & Exchanges , 리뷰 66개
We have been using this for several years and it really is one of the best value apps on Shopify. It provides clear and straightforward functionality for processing exchanges, refunds and (recently) providing store credit. It punches above its weight against much more expensive apps. Definitely give it a trial.
I am not surprised that Exchange It is used by thousands of merchants because it is a great product that simplifies the returns process. Overall, I am very happy with Exchange It and would highly recommend it to anyone looking to improve their returns process. Thank you for creating such a wonderful product and for having an outstanding support team.
My only preference would be an annual payment offering! Kindly make that possible :)
Thank you so much for the review, it means a lot! The feedback is very helpful, we will investigate an annual payment plan! 😉
We are very happy with the app which makes the product return process easier for us.
The assistance is very fast and helpful, we thank you for this!
Thank you so much for this kind review Michele!
We're always here to help :)
Adrien & the Team
I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team
Exchange it does exactly what it says on the tin! It's really simple to install on the shopify store, and really easy to use.
We use it for other functions such as resends etc, so dramatically reduced our customer service admin time, and improves the customer experience. Alex and the team quickly respond to any issues and resolve where possible. Would recommend!
Thanks for the review, very happy we can help you manage orders and reduce customer service time! 🚀
Great app does the job for the returns and exchanges we. They are always available if you need help as well.
Thanks so much for your kind words :)
We're working on the features we promised!
Thank you for using our app,
Adrien & the Exchange It team
Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!
Thanks Mashii for the review! I'm pleased you are enjoying the app, let us know if you have any questions in the future! 🚀
Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.
Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏
I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless.
Thank you so much for the review, it means a lot! The feedback is very helpful because we are currently working on a return labels feature! 😉
A great app that allows us to do the promotions we want without the limitations imposed by shopify discounts.
Big thanks for the review! 😁 I'm pleased the app is working well and helping your store!