Exchange It: Returns Manager , 리뷰 50개
Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.
Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!
This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)
Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀
I am not surprised that Exchange It is used by thousands of merchants because it is a great product that simplifies the returns process. Overall, I am very happy with Exchange It and would highly recommend it to anyone looking to improve their returns process. Thank you for creating such a wonderful product and for having an outstanding support team.
My only preference would be an annual payment offering! Kindly make that possible :)
Thank you so much for the review, it means a lot! The feedback is very helpful, we will investigate an annual payment plan! 😉
The app is perfect for processing exchanges and the replies to any query are super prompt and very helpful.
Would definitely recommend this app! :)
Excellent app and support team! It has simplified my store's returns and exchange process to just a few clicks!
This app is excellent with an outstanding support team who go above and beyond investigating all avenues to try and meet the customer's needs. I wish all support were like this. Solving stock balancing issues with multiple shops and accounts integrations has posed a tricky obstacle to overcome but that is more down to limitations with the accounts package than this app. Thanks
Thanks, happy to help! Feel free to contact us if you have any questions about the accounts integration. 😁
I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless.
Thank you so much for the review, it means a lot! The feedback is very helpful because we are currently working on a return labels feature! 😉
Exchange it does exactly what it says on the tin! It's really simple to install on the shopify store, and really easy to use.
We use it for other functions such as resends etc, so dramatically reduced our customer service admin time, and improves the customer experience. Alex and the team quickly respond to any issues and resolve where possible. Would recommend!
Thanks for the review, very happy we can help you manage orders and reduce customer service time! 🚀
A great app that allows us to do the promotions we want without the limitations imposed by shopify discounts.
Big thanks for the review! 😁 I'm pleased the app is working well and helping your store!