Helhetsomdöme
4,9
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
24 maj 2023

Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!

Mashii
Saudiarabien
Nästan 3 år användning av appen
506 svarade 30 maj 2023

Thanks Mashii for the review! I'm pleased you are enjoying the app, let us know if you have any questions in the future! 🚀

25 juli 2023

Hi Team,

I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.

Mia Fratino
Australien
14 dagar användning av appen
506 svarade 26 juli 2023

Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team

5 juli 2023

Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.

Siesta o'Clock
Indien
Ungefär en månad användning av appen
506 svarade 5 juli 2023

Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏

17 maj 2023

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
Egypten
20 dagar användning av appen
506 svarade 17 maj 2023

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

12 juli 2023

Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.

Fairfax and Favor
Storbritannien
Ungefär en månad användning av appen
506 svarade 13 juli 2023

Hey Ben! Thanks a lot for your the really nice feedback :)
Always just a message away if you need more help,
Adrien

23 augusti 2019

Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.

Undersummers by CarrieRae
USA
Mer än 6 år användning av appen
27 september 2016

Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.

Xcvi
USA
Ungefär 6 år användning av appen
3 februari 2016

So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.

Rh Swimwear
Australien
Mer än 5 år användning av appen
26 juni 2017

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

Livefashionable
USA
Mer än 4 år användning av appen
1 juli 2022

Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.

Manière De Voir
Storbritannien
Mer än 4 år användning av appen
506 svarade 4 juli 2022

Many thanks for your review! I pleased Exchange It is back working well for you!