Exchange It Returns & Exchange

Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.

Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.

Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.

So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.

Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.

Been using this app for a year. It works great and has saved us and our VA a lot of time.

We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!