ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

评论 (90)

整体评分
5
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 0% 的评分是 1 星
2024年8月26日

simple and smooth

Toes on the Nose
美国
7年多 人在使用应用
506已回复 2024年8月28日

We're so glad you appreciate our app!
One message away if you need help with anything :)

2024年9月12日

We've used this app for a few years now with no issues, it's great. But now it's even better. With the automated returns & exchanges functionality that they came out with it's made our lives a lot easier. Customer support is fantastic and has helped us to get the new features implemented seamlessly. I can't recommend this app enough if you need to help manage the returns & exchange process.

Note for management: give Adrien Larere a pay raise, he was amazing to deal with & made the new features easy to understand. I'd suggest a minimum of a 50% bump in pay, but that's your call.

IntelliSkin
美国
4年多 人在使用应用
506已回复 2024年9月16日

Thanks a lot Rob I'll be sure to let everyone hear your suggestion! 😂
It was a pleasure showing you the app,
Let me know if I can make your life easier with anything else!
Adrien

2024年8月22日

Their customer service is excellent and catered to each store's needs. Love his app!

Staydium
美国
接近4年 人在使用应用
506已回复 2024年8月27日

Hi, thank you so much for your kind words!
If you every need help from us, just click the Support button and we'll be right there :)

Adrien & the team

2024年8月30日

I have been using ExchangeIt across multiple companies and for several years now. It has made processing Exchanges and now Returns so much easier for myself and my team. Their support staff is very responsive and fills voids in Shopify's platform.

Q30
美国
接近3年 人在使用应用
506已回复 2024年9月2日

Hi Christian,
Thank you so much for your kind words :)
Adrien

2024年8月30日

An excellent app that we've been using for yers now. Very user friendly, reliable and great support regarding whatever questions that may arise.

Handsome Stockholm
瑞典
1年多 人在使用应用
506已回复 2024年9月2日

Hi Ingrid,
Thank you for your kind words!
Please get in touch again if you need help or have a feature request.
Talk soon,
Adrien

2024年7月30日

We have been using this app for more than 2 years with no issues, it's very simple to use and meets our needs. The customer support and Product Development team is amazing and attentive to help us achieve our goals.

Origo Shoes
美国
2年多 人在使用应用
506已回复 2024年8月14日

Hey Sabina, thank you so much for your review, so kind!
It was really nice doing work for you and I'm so glad you like our app and our support 🙏🙏🙏

Adrien & the team

2024年7月15日

The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.

newCreation Apparel
美国
大约6年 人在使用应用
506已回复 2024年8月14日

Hi Sigrid, thank you so so much for your kind words :)
It was a pleasure helping you and we're always here if you encounter other problems.

Talk soon,

Adrien & Alex

2024年8月30日

Great customer service, thank you so much for helping!

Pharus Training
英国
2个月 人在使用应用
506已回复 2024年9月2日

It's our pleasure! Thank you for your trust :)

Adrien & the team

2024年8月28日

Great product and the team is easy to work with! Their customer service from this company should be the industry standard. Great job!

Mustard Seed Design Co.
美国
25天 人在使用应用
506已回复 2024年9月2日

So high praise, thank you so much!
We're always available if you need anything else :)

2024年9月30日

Their customer service is great and caters to each store's needs. What a cool app.

My Store
澳大利亚
6天 人在使用应用