Exchange It Returns & Exchange , 72 条评论

Hi Team,

I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.

Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.

Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.

Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.

So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.

We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.

Great app, amazing support. We had a couple of issues after an update and Alex fixed everything promptly. Highly recommend.

Been using this app for a year. It works great and has saved us and our VA a lot of time.