I use this app for all online returns that request exchanges. Only issue is the app doesn't seem to assist with difference in price. if a return is valued at $100 and they exchange for an item at $120, the shopify order that Exchange IT creates doesn't show that $20 needs to be collected. Would very much like to see this app assist with collecting the difference in price.
Hi ANIÁN, Thanks for your feedback! I am working on building this feature and aim to have it released soon!
Please send me a message if you have any other questions.
I have been using this app for a while and it's great, the only thing I wish it had was a better way to distinguish products with the same name, in my case adding a "Vender" dropdown to show additional product detail would solve this problem. Other than that awesome app!