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Exchange It Returns Manager

by 506

Easily Manage Order Exchanges and Returns!

30 reviews
$9.99/month. 7-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 83% of ratings are 5 stars
    25
  • 7% of ratings are 4 stars
    2
  • 7% of ratings are 3 stars
    2
  • 3% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars

Filter and sort reviews

2 reviews
4 of 5 stars
August 19, 2022

ANIÁN

Location Canada
Time spent using app Over 1 year

I use this app for all online returns that request exchanges. Only issue is the app doesn't seem to assist with difference in price. if a return is valued at $100 and they exchange for an item at $120, the shopify order that Exchange IT creates doesn't show that $20 needs to be collected. Would very much like to see this app assist with collecting the difference in price.

Developer reply

August 20, 2022

Hi ANIÁN, Thanks for your feedback! I am working on building this feature and aim to have it released soon!
Please send me a message if you have any other questions.
Thanks, Alex

4 of 5 stars
April 3, 2019

Curly Heaven

Location United States
Time spent using app About 2 years

I have been using this app for a while and it's great, the only thing I wish it had was a better way to distinguish products with the same name, in my case adding a "Vender" dropdown to show additional product detail would solve this problem. Other than that awesome app!