ExchangeIt Returns & Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (95)
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Does exactly what it needs to and more! Support is very good and attentive
Thanks Jayme!
Was a pleasure talking with you and helping out :)
I'm here if you need any help,
Adrien
App is great and easy to set up and use. Adrien was really helpful in sorting out a few customisations for me as well! Would recommend :)
Hi Jessie, thank you so much!
Feel free to reach out again if you'd like any other change or fix :)
Adrien
We have utilized ExchangeIt for our manual process of our returns and exchanges. It is easy and straightforward. We are excited to utilize their updated option for helping the customers with submitting their own return request and help make the process simpler in one spot than in many! Looking forward to the updates coming down the pipeline!
Our company worked with Exchange It and had an amazing experience. We asked the development team for very specific help and their team amazingly worked very vigorously to make it happen. They were able to develop settings in the app that would help us get a clear picture of what was being returned on the logs. Thank you very much for the help and support!
Thanks Venture Heat! It was a pleasure working with you and we look forward to supporting you further in the future! 🚀
Adrien & the Exchange It Team
Highly useful app that we use daily. The only thing I wish is that items were searchable by SKU not item name.
Love the app!
Makes exchanges and keeping track so much easier and less time consuming.
Strongly recommend this app for any business running on Shopify.
I've got nothing but great things to say about this app and the customer service. We were doing returns and exchanges by hand until we found this app. I can't imagine running our business without it. This is one of the most useful apps out there, and the customer service is top notch.
Thank you for your kind words Bryan!
We love helping you, and we will keep on providing our top effort to you.
Thank you again,
Adrien, Alex & the Exchange It team
Super helpful and quick to answer our issue. A great app for our store.
Thank you for giving us such a nice review!
Please do not hesitate to get back in touch with us if you ever need anything :)
Alex & the Exchange It team
So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.
Simple app that is affordable comapred to others. Would like to see more new features and would happily pay a little more to make it a one stop shop returns portal.
Service and helpdesk is responsive and helpful/ We have been using this app for 5-6 years now.
Thank you for the review! Great feedback and YES - a full returns portal feature is coming soon! 😁