ExchangeIt Returns & Exchange
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- Priser
-
Fra $4.99 pr. måned. Mulighed for gratis prøveperiode.
- Bedømmelse
- 4,9 (87)
- Udvikler
- Stoic Labs
Galleri med udvalgte billeder
Spar timer på returneringer og ombytninger med en enkel administratorportal og valgfri selvbetjening for kunder.
Reducer tiden brugt på support, og hold styr på driften med en overskuelig administratorportal, der samler returneringer, ombytninger og refusioner i én arbejdsgang. Administrer anmodninger, genopfyld lageret med det samme, og udsted refusioner eller tilgodebeviser direkte i Shopify. Opret forbindelse til værktøjer til oprettelse af fragtlabels for at opnå problemfrie leveringsprocesser. Tilføj valgfri selvbetjening, så kunderne selv kan indsende og spore deres returneringer.
- Returneringer i én samlet løsning: Behandl refusioner, ombytninger, lagergenopfyldning og kunde-mails
- Selvbetjeningsportal: Brandet side til returnering og ombytning samt mails til kunder
- Øjeblikkelige ombytninger: Opret erstatningsordrer med automatisk lagerstyring
- Fleksible refusioner: Beregn beløb automatisk, eller tilbyd tilgodebeviser for at øge kundefastholdelsen
- Fuld kontrol over lagergenopfyldning: Vælg produkter, antal og lagerlokationer
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Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- Shopify-administrator
- Custom Domains
- Shippo
- Zapier
Kategorier
Returneringsmuligheder
Priser
Starter
$4.99 om måneden
Funktioner
- 10 returneringer eller ombytninger pr. måned
- Administration af anmodninger
- Ombytninger på samme ordre (ny klargøring)
- Ombytninger på ny ordre
- Sporing af returnering
- Mailmeddelelser
7-dages gratis prøveperiode
Standard
$9.99 om måneden
Funktioner
- Kundevendt returportal
- Ubegrænset antal returneringer og ombytninger
- Muligheder for refusion eller tilgodebevis
- Fjern Exchange It-branding
- Returregler (tid, land, produkt)
- Alle funktioner fra Starter
7-dages gratis prøveperiode
Avanceret
$19.99 om måneden
Funktioner
- Alle funktionerne fra Standard
- Eksport af data
- Integration af levering (Shippo)
- Mersalg efter returnering
- Mulighed for flere sprog
- Tilpasset domæne til mailmeddelelser
7-dages gratis prøveperiode
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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
Anmeldelser (87)
The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.
Hi Sigrid, thank you so so much for your kind words :)
It was a pleasure helping you and we're always here if you encounter other problems.
Talk soon,
Adrien & Alex
We've used this app for a few years now with no issues, it's great. But now it's even better. With the automated returns & exchanges functionality that they came out with it's made our lives a lot easier. Customer support is fantastic and has helped us to get the new features implemented seamlessly. I can't recommend this app enough if you need to help manage the returns & exchange process.
Note for management: give Adrien Larere a pay raise, he was amazing to deal with & made the new features easy to understand. I'd suggest a minimum of a 50% bump in pay, but that's your call.
Thanks a lot Rob I'll be sure to let everyone hear your suggestion! 😂
It was a pleasure showing you the app,
Let me know if I can make your life easier with anything else!
Adrien
We've been working with this app across multiple stores, and the support has been incredible! Every tweak and update we've needed has been handled quickly and with care. It's clear there's a lot of pride in the work, and it really shows in how smoothly everything runs. Highly recommend!
Support
App-support leveres af Stoic Labs.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
Lanceret
28. september 2015
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