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Exchange It Returns Manager

Easily Manage Order Exchanges and Returns!

 $9.99/mois. Essai gratuit de 7 jours.

Spécificités de l’application

  • Flux de travail fluide : utilisation directe dans l'interface administrateur Shopify

  • Vitesse testée : aucun impact sur votre boutique en ligne

Section des valeurs clés

Simple Workflow ⚙️

Create new "exchange" orders directly from existing orders within the Shopify Dashboard or search for a specific order.

Inventory Updates 🧮

Choose which products are restocked and select the desired location to update the inventory as required.

Fulfil as Normal 📦

The new "exchange" order is created in your Shopify Orders page ready to be fulfilled using your standard process.

Détails de l'application

Exchange It Returns Manager

Exchange It Returns Manager

September Update – New Settings available!

Latest additions - Allow staff accounts that don't have Products permission & Set a default Restock Location on the setting page.

Also on the settings page you can customise the tags and order notes that are applied when you process a return or exchange! This is great for 3rd-party integrations and team communication.

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

Date de lancement

Exchange It Returns Manager

Exchange It Returns Manager

September Update – New Settings available!

Latest additions - Allow staff accounts that don't have Products permission & Set a default Restock Location on the setting page.

Also on the settings page you can customise the tags and order notes that are applied when you process a return or exchange! This is great for 3rd-party integrations and team communication.

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

Date de lancement

Tarifs Essai gratuit de 7 jours

Basic Plan

$9.99/mois

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

4.8 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 83 % des évaluations sont des évaluations à 5 étoiles
  • 7 % des évaluations sont des évaluations à 4 étoiles
  • 7 % des évaluations sont des évaluations à 3 étoiles
  • 3 % des évaluations sont des évaluations à 2 étoiles
  • 0 % des évaluations sont des évaluations à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • KITSCH

    Emplacement États-Unis
    Temps passé à utiliser l'application Plus de 2 ans

    This app saves hundreds of hours of customer service time in processing exchanges. We've searched and there's nothing better than EXCHANGE IT. Additionally, the customer support is outstanding, highly responsive and they truly care about their customers.

  • Happier To Give

    Emplacement États-Unis
    Temps passé à utiliser l'application Plus de 3 ans

    We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

    Réponse du développeur
    15 septembre 2022

    Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
    Thanks for the review!
    Alex

  • Call For Fire

    Emplacement États-Unis
    Temps passé à utiliser l'application Presque 2 ans

    Simple app, straightforward and easy to use. I like it because I'm able to keep reships or size exchanges all in my Shopify system instead of using an outside shipping program. Highly recommend if you often need to reship items within an order and want to stay organized.

    Réponse du développeur
    15 septembre 2022

    Many thanks for your review! I am pleased Exchange It is working well for you! Feel free to contact us if you have any questions in the future.
    Thanks, Alex

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