Exchange It

Easily Manage Order Exchanges and Returns!

月額$9.99。 7日間の無料体験。

アプリのハイライト

  • シームレスなワークフロー:管理画面で直接操作

  • 動作検証済み:オンラインストアへの影響なし

キー値セクション

Simple Workflow ⚙️

Create new "exchange" orders directly from existing orders within the Shopify Dashboard or search for a specific order.

Inventory Updates 🧮

Choose which products are restocked and select the desired location to update the inventory as required.

Fulfil as Normal 📦

The new "exchange" order is created in your Shopify Orders page ready to be fulfilled using your standard process.

アプリの詳細

Exchange It

Exchange It

August Update – New Settings Page is available!

Now you can customise the tags and order notes that are applied when you process a return or exchange! This is great for 3rd-party integrations and team communication.

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

公開日

Exchange It

Exchange It

August Update – New Settings Page is available!

Now you can customise the tags and order notes that are applied when you process a return or exchange! This is great for 3rd-party integrations and team communication.

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

公開日

料金 7日間の無料体験

$9.99/月

* すべての料金はUSDで請求されます。
** 月額や使用料に基づく請求などの定期請求は、30日ごとに請求されます。

レビュー

4.9 5つ星中

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。

評価レベルごとの件数
  • 評価の85%は5星です
  • 評価の4%は4星です
  • 評価の8%は3星です
  • 評価の4%は2星です
  • 評価の0%は1星です

レビュー一覧

レビューをフィルタリングして並び替え

  • What Katie Did

    ロケーション イギリス
    アプリの利用時間 約2ヶ月

    Fast and detailed responses from customer support helping us to sort our query quickly and efficiently

  • Baudoin & Lange

    ロケーション イギリス
    アプリの利用時間 2年以上

    Really useful app and Alex was extremely helpful and quick in fixing an issue we were having with the app. Would recommend for other companies!

  • Small Pet Select U.S.

    ロケーション アメリカ合衆国
    アプリの利用時間 2年以上

    This app is perfect for our store and has greatly simplified our exchange process. Their support is top-notch and they are receptive to feedback making changes as needed. I highly recommend you try it!

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