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Exchange It

Easily Manage Order Exchanges and Returns!

월 $9.99. 7일 무료 체험.

앱 하이라이트

  • 원활한 워크플로: Shopify 관리자에서 직접 사용할 수 있습니다

  • 속도 테스트 완료: 온라인 스토어에 전혀 영향을 미치지 않습니다

키 값 섹션

Simple Workflow ⚙️

Create new "exchange" orders directly from existing orders within the Shopify Dashboard or search for a specific order.

Inventory Updates 🧮

Choose which products are restocked and select the desired location to update the inventory as required.

Fulfil as Normal 📦

The new "exchange" order is created in your Shopify Orders page ready to be fulfilled using your standard process.

App details

Exchange It

Exchange It

August Update – New Settings Page is available!

Now you can customise the tags and order notes that are applied when you process a return or exchange! This is great for 3rd-party integrations and team communication.

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

출시 날짜

Exchange It

Exchange It

August Update – New Settings Page is available!

Now you can customise the tags and order notes that are applied when you process a return or exchange! This is great for 3rd-party integrations and team communication.

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

출시 날짜

요금제 7일 무료 체험

월 $9.99

* 모든 비용은 USD(으)로 청구됩니다.
** 월납 혹은 사용 기반 청구를 포함한 반복 청구 금액은 30일마다 청구됩니다.

리뷰

4.9 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

Counts per rating level
  • 평가의 85%는 별점 5 입니다.
  • 평가의 4%는 별점 4 입니다.
  • 평가의 8%는 별점 3 입니다.
  • 평가의 4%는 별점 2 입니다.
  • 평가의 0%는 별점 1 입니다.

리뷰 목록

Filter and sort reviews

  • What Katie Did

    위치 영국
    앱 사용 소요 시간 약 2달

    Fast and detailed responses from customer support helping us to sort our query quickly and efficiently

  • Baudoin & Lange

    위치 영국
    앱 사용 소요 시간 2년 이상

    Really useful app and Alex was extremely helpful and quick in fixing an issue we were having with the app. Would recommend for other companies!

  • Small Pet Select U.S.

    위치 미국
    앱 사용 소요 시간 2년 이상

    This app is perfect for our store and has greatly simplified our exchange process. Their support is top-notch and they are receptive to feedback making changes as needed. I highly recommend you try it!

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