ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Priser
Fra $4.99/måned. Gratis prøveperiode tilgjengelig.
Vurdering
4,9 (88)
Utvikler
Stoic Labs

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns. mer
  • All-in-one returns: Process refunds, exchanges, restocks and customer emails
  • Self-service portal: Branded return and exchange page and emails for shoppers
  • Instant exchanges: Create replacement orders with automatic inventory management
  • Flexible refunds: Auto-calculate amounts or offer credit to boost retention
  • Full restock control: Select products, quantities, and warehouse locations

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

  • Shopify-administrator
  • Shippo
  • Email
  • Custom Domains

Priser

Starter

$4.99 / måned

  • 10 returns or exchanges per month
  • Admin Request Manager
  • Same Order Exchanges (new fulfillment)
  • New Order Exchanges
  • Return tracking
  • Email notifications

7-dagers gratis prøveperiode

Standard

$9.99 / måned

  • Shopper-Facing Returns Portal
  • Unlimited returns and exchanges
  • Refunds or Store Credit options
  • Remove Exchange It Branding
  • Return Rules (time, country, product)
  • All Starter Features

7-dagers gratis prøveperiode

Advanced

$19.99 / måned

  • All the Standard features
  • Data Export
  • Shipping Integration (Shippo)
  • Post-return Upselling
  • Multi-language Options
  • Custom Domain For Email Notifications

7-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.

Omtaler (88)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
17. april 2025

We've been working with this app across multiple stores, and the support has been incredible! Every tweak and update we've needed has been handled quickly and with care. It's clear there's a lot of pride in the work, and it really shows in how smoothly everything runs. Highly recommend!

Airmed Scrubs
Australia
Over 3 år bruker appen
15. juli 2024

The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.

newCreation Apparel
USA
Rundt 6 år bruker appen
Stoic Labs svarte 14. august 2024

Hi Sigrid, thank you so so much for your kind words :)
It was a pleasure helping you and we're always here if you encounter other problems.

Talk soon,

Adrien & Alex

12. september 2024

We've used this app for a few years now with no issues, it's great. But now it's even better. With the automated returns & exchanges functionality that they came out with it's made our lives a lot easier. Customer support is fantastic and has helped us to get the new features implemented seamlessly. I can't recommend this app enough if you need to help manage the returns & exchange process.

Note for management: give Adrien Larere a pay raise, he was amazing to deal with & made the new features easy to understand. I'd suggest a minimum of a 50% bump in pay, but that's your call.

IntelliSkin
USA
Over 4 år bruker appen
Stoic Labs svarte 16. september 2024

Thanks a lot Rob I'll be sure to let everyone hear your suggestion! 😂
It was a pleasure showing you the app,
Let me know if I can make your life easier with anything else!
Adrien

Brukerstøtte

Appstøtte levert av Stoic Labs.

Eller besøk støtteportalen

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Utvikler

Stoic Labs

613 Washington Blvd, 1313, Jersey City, NJ, 07310, US

Lansert

28. september 2015

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