ExchangeIt Returns & Exchange
Oppfyller våre strengeste krav til ytelse, design og integrasjon. Finn ut mer Åpnes i et nytt vindu
- Priser
-
Fra $4.99/måned. Gratis prøveperiode tilgjengelig.
- Vurdering
- 4,9 (88)
- Utvikler
- Stoic Labs
Galleri med fremhevede bilder
Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.
- All-in-one returns: Process refunds, exchanges, restocks and customer emails
- Self-service portal: Branded return and exchange page and emails for shoppers
- Instant exchanges: Create replacement orders with automatic inventory management
- Flexible refunds: Auto-calculate amounts or offer credit to boost retention
- Full restock control: Select products, quantities, and warehouse locations
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Shopify-administrator
- Custom Domains
- Shippo
- Zapier
Kategorier
Returalternativer
Priser
Starter
$4.99 / måned
Funksjoner
- 10 returns or exchanges per month
- Admin Request Manager
- Same Order Exchanges (new fulfillment)
- New Order Exchanges
- Return tracking
- Email notifications
7-dagers gratis prøveperiode
Standard
$9.99 / måned
Funksjoner
- Shopper-Facing Returns Portal
- Unlimited returns and exchanges
- Refunds or Store Credit options
- Remove Exchange It Branding
- Return Rules (time, country, product)
- All Starter Features
7-dagers gratis prøveperiode
Advanced
$19.99 / måned
Funksjoner
- All the Standard features
- Data Export
- Shipping Integration (Shippo)
- Post-return Upselling
- Multi-language Options
- Custom Domain For Email Notifications
7-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
Omtaler (88)
The setup was quick. But the real reason for this 5-star review is the customer support. Any question I had was answered immediately, and they even went above and beyond to help with a custom requirement. It’s rare to find a team that cares this much about their users.
The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.
Hi Sigrid, thank you so so much for your kind words :)
It was a pleasure helping you and we're always here if you encounter other problems.
Talk soon,
Adrien & Alex
We've used this app for a few years now with no issues, it's great. But now it's even better. With the automated returns & exchanges functionality that they came out with it's made our lives a lot easier. Customer support is fantastic and has helped us to get the new features implemented seamlessly. I can't recommend this app enough if you need to help manage the returns & exchange process.
Note for management: give Adrien Larere a pay raise, he was amazing to deal with & made the new features easy to understand. I'd suggest a minimum of a 50% bump in pay, but that's your call.
Thanks a lot Rob I'll be sure to let everyone hear your suggestion! 😂
It was a pleasure showing you the app,
Let me know if I can make your life easier with anything else!
Adrien
Brukerstøtte
App-støtte leveres av Stoic Labs.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
Lansert
28. september 2015
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se kundedata:
Sensitive data, data om enhet og aktivitet
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Sensitive data
Navn, e-postadresse, telefonnummer, fysisk adresse
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Data om enhet og aktivitet
Geolokalisering, IP-adresse, nettleser og operativsystem
Se data om ansatte og bidragsytere:
Butikkeier
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Se og rediger butikkdata:
Kunder, produkter, bestillinger, rabatter, gavekort
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Rediger kunder
Kundedata
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Rediger produkter
Varelager, produkter, publiseringer av produkter på salgskanaler, samlinger
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Rediger bestillinger
Fraktinformasjon, tildelt distribusjon, distribusjon administrert av forhandler, bestillingsredigeringer, all bestillingshistorikk, returer
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Rediger rabatter
Rabattkoder og kampanjer
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Rediger gavekort
Gavekort
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Se andre data
Steder, Innstillinger for Shopify Markets
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