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Exchange It Returns Manager

Easily Manage Order Exchanges and Returns!

$9.99/mês. Avaliação gratuita de 7 dias.

Destaques

  • Fluxo de trabalho integrado: dá para usar direto no admin da Shopify

  • Velocidade comprovada: nenhum impacto negativo na loja virtual

Seção de chaves-valor

Simple Workflow ⚙️

Create new "exchange" orders directly from existing orders within the Shopify Dashboard or search for a specific order.

Inventory Updates 🧮

Choose which products are restocked and select the desired location to update the inventory as required.

Fulfil as Normal 📦

The new "exchange" order is created in your Shopify Orders page ready to be fulfilled using your standard process.

Informações do app

Exchange It Returns Manager

Exchange It Returns Manager

October Update – Settings available!

Latest additions - Allow staff accounts that don't have Products permission by selecting the custom product picker.

Also on the settings page you can set a default restock location, modify the pricing on exchanges, customise the tags and order notes. This is great for 3rd-party integrations and team communication!

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

Data de lançamento

Exchange It Returns Manager

Exchange It Returns Manager

October Update – Settings available!

Latest additions - Allow staff accounts that don't have Products permission by selecting the custom product picker.

Also on the settings page you can set a default restock location, modify the pricing on exchanges, customise the tags and order notes. This is great for 3rd-party integrations and team communication!

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

Data de lançamento

Preços Avaliação gratuita de 7 dias

Basic Plan

$9.99/mês

* Todas as cobranças são faturadas em USD.
** As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

Avaliações

4.8 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 6% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas

Lista de avaliações

Filtrar e classificar avaliações

  • Eolas

    Local Estados Unidos
    Tempo gasto no app 6 meses

    We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!

    Resposta do desenvolvedor
    1 de novembro de 2022

    Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.

  • KITSCH

    Local Estados Unidos
    Tempo gasto no app Mais de 2 anos

    This app saves hundreds of hours of customer service time in processing exchanges. We've searched and there's nothing better than EXCHANGE IT. Additionally, the customer support is outstanding, highly responsive and they truly care about their customers.

  • Happier To Give

    Local Estados Unidos
    Tempo gasto no app Mais de 3 anos

    We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

    Resposta do desenvolvedor
    15 de setembro de 2022

    Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
    Thanks for the review!
    Alex

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