相关类别

Exchange It Returns Manager

Easily Manage Order Exchanges and Returns!

$9.99/月。 7 天免费试用。

应用亮点

  • 无缝工作流程:可直接在 Shopify 后台使用

  • 速度经过测试:对您的在线商店没有影响

键值分区

Simple Workflow ⚙️

Create new "exchange" orders directly from existing orders within the Shopify Dashboard or search for a specific order.

Inventory Updates 🧮

Choose which products are restocked and select the desired location to update the inventory as required.

Fulfil as Normal 📦

The new "exchange" order is created in your Shopify Orders page ready to be fulfilled using your standard process.

应用详细信息

Exchange It Returns Manager

Exchange It Returns Manager

September Update – New Settings available!

Latest additions - Allow staff accounts that don't have Products permission & Set a default Restock Location on the setting page.

Also on the settings page you can customise the tags and order notes that are applied when you process a return or exchange! This is great for 3rd-party integrations and team communication.

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

推出日期

Exchange It Returns Manager

Exchange It Returns Manager

September Update – New Settings available!

Latest additions - Allow staff accounts that don't have Products permission & Set a default Restock Location on the setting page.

Also on the settings page you can customise the tags and order notes that are applied when you process a return or exchange! This is great for 3rd-party integrations and team communication.

Do you need help with Order Returns & Exchanges?

Post-Purchase Customer Service can be a real struggle but with Exchange It, you can easily integrate exchange requests into your regular workflow. Manage return orders and restock inventory straight from your Shopify Dashboard. This will speed up your customer service process and help you manage inventory.

How it works?

When you receive a return from a customer with an exchange request, simply open the customer's original order within Shopify, and click "Exchange with Exchange It". Then you can quickly and easily create a new order!

You'll be given the option to select the product(s) to return (and restock, if desired). Exchange It automatically populates the original shipping and email addresses, which can be edited if you need to send the new item to someone else. From there, simply select the new product(s) from the picker and "place exchange order”. This opens a new order which is tagged as an exchange, while also adding a note to the original order which indicates that it has been exchanged for a new order.

Is this app for you?

Exchange It is intended for stores that frequently exchange items of equal value, like a size small shirt for a size medium, or similar.

No new funds are collected through Exchange It.

Sending replacement orders?

You can also use Exchange It to send replacement orders quickly and easily to customers who received damaged products or for shipments that don't get delivered. Simply process the replacement order just like an exchange but consider adding a note such as "replacement for a damaged item."

Looking after Customers is Important

You have done all the hard work to encourage customers to purchase products from your store, now post-purchase you must look after them! Customer Service can be a real struggle but why not make it easy? Use Exchange It to help your store Managing Orders and Managing Inventory.

Give it a try!

Exchange It is intended to make your life easier. Try it now! We're sure you'll love it!

推出日期

定价 7 天免费试用

Basic Plan

$9.99/月

* 所有费用均以USD结算。
** 定期费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

评论

4.8 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。

每个评分等级的数量
  • 83% 的评分是 5 星
  • 7% 的评分是 4 星
  • 7% 的评分是 3 星
  • 3% 的评分是 2 星
  • 0% 的评分是 1 星

评论列表

评论筛选和排序

  • KITSCH

    地点 美国
    使用应用的时间 2 年多

    This app saves hundreds of hours of customer service time in processing exchanges. We've searched and there's nothing better than EXCHANGE IT. Additionally, the customer support is outstanding, highly responsive and they truly care about their customers.

  • Happier To Give

    地点 美国
    使用应用的时间 3 年多

    We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

    开发人员回复
    2022年9月15日

    Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
    Thanks for the review!
    Alex

  • Call For Fire

    地点 美国
    使用应用的时间 接近 2 年

    Simple app, straightforward and easy to use. I like it because I'm able to keep reships or size exchanges all in my Shopify system instead of using an outside shipping program. Highly recommend if you often need to reship items within an order and want to stay organized.

    开发人员回复
    2022年9月15日

    Many thanks for your review! I am pleased Exchange It is working well for you! Feel free to contact us if you have any questions in the future.
    Thanks, Alex

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