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Return management for exchange orders, refunds, restock and returns portal for order management.
Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.
- Manage your returns and refunds within Shopify Admin for streamlined operations
- Flexible inventory restock by choosing products & selecting inventory locations
- Create exchange orders within your orders page, streamlining fulfillment process
- Flexible refunds: auto-calculate or customize refunds from returned items
- Autocomplete customer details and modify shipping as needed for seamless returns
- 特色
- 可直接在 Shopify 管理介面使用
語言
英文
這項應用程式尚未翻譯成繁體中文
定價
Free
免費安裝
10 Free Returns then $9.99/month
- Custom Returns Portal
- Return Rules
- Restock Returned Items
- Refunds or Store Credit
- Return Fees
- Exchange Orders
Standard
$9.99 /月
或每年 $99.99，可省 17% 的費用
Unlimited Returns, 0 Hidden Fees!
- Custom Returns Portal
- Return Rules
- Restock Returned Items
- Refunds or Store Credit
- Return Fees
- Exchange Orders
- * Priority Feature Requests
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。
評價 (95)
We've used this app for a few years now with no issues, it's great. But now it's even better. With the automated returns & exchanges functionality that they came out with it's made our lives a lot easier. Customer support is fantastic and has helped us to get the new features implemented seamlessly. I can't recommend this app enough if you need to help manage the returns & exchange process.
Note for management: give Adrien Larere a pay raise, he was amazing to deal with & made the new features easy to understand. I'd suggest a minimum of a 50% bump in pay, but that's your call.
Thanks a lot Rob I'll be sure to let everyone hear your suggestion! 😂
It was a pleasure showing you the app,
Let me know if I can make your life easier with anything else!
Adrien
I have been using ExchangeIt across multiple companies and for several years now. It has made processing Exchanges and now Returns so much easier for myself and my team. Their support staff is very responsive and fills voids in Shopify's platform.
Hi Christian,
Thank you so much for your kind words :)
Adrien
An excellent app that we've been using for yers now. Very user friendly, reliable and great support regarding whatever questions that may arise.
Hi Ingrid,
Thank you for your kind words!
Please get in touch again if you need help or have a feature request.
Talk soon,
Adrien
Great app, easy to use for merchant and customer. Alex was so helpful with the walkthrough and answering any questions I had. Customer service is next level! And your customers will love the ease of this app.
The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.
Hi Sigrid, thank you so so much for your kind words :)
It was a pleasure helping you and we're always here if you encounter other problems.
Talk soon,
Adrien & Alex
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