Exchange It: Returns Manager

Exchange It: Returns Manager

$9.99/month. 7-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 28, 2015

Languages

English

Easiest app for Returns | Generate Customer Refunds | Restock Inventory | Create Exchange Orders

Exchange It easily integrates return requests into your regular workflow. Manage returns, refunds and restock inventory straight from your Shopify Admin. This will speed up your customer service process and help you manage orders. Simply open the customer's original order within Shopify and click "Exchange with Exchange It". Then you can quickly and easily create a new order! Upgrading from manual returns can be a real struggle but why not make it easy? Use Exchange It to help your store!

Exchange It easily integrates return requests into your regular workflow. Manage returns, refunds and restock inventory straight from your Shopify Admin. This will speed up your customer service process and help you manage orders. Simply open the customer's original order within Shopify and click "Exchange with Exchange It". Then you can quickly and easily create a new order! Upgrading from manual returns can be a real struggle but why not make it easy? Use Exchange It to help your store! more
  • Simple, easy to follow process, used by thousands of merchants.
  • Manage your returns directly from the existing orders within the Shopify admin.
  • Choose which products are restocked and select the inventory location.
  • Generate variable customer Refunds or auto-calculate from the returned items.
  • The new Exchange order is created in your Orders page ready to be fulfilled!

Pricing

7-day free trial

Basic Plan

$9.99/month

  • Restock Returned Items
  • Send Customer Refunds
  • Create Exchange Orders

Basic Plan

$9.99/month

  • Restock Returned Items
  • Send Customer Refunds
  • Create Exchange Orders

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

34 reviews

Overall rating
4.9
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 31, 2023

It great app for exchange and return We have tried on our website www.kaajh.com and working fine and meet our requirements.

Kaajh
India
Time spent using app: 14 days
506 replied January 31, 2023

Excellent! 😁 I'm pleased the app is working well and helping you store!

October 31, 2022

We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!

Eolas
United States
Time spent using app: 6 months
506 replied November 1, 2022

Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.

September 23, 2022

This app saves hundreds of hours of customer service time in processing exchanges. We've searched and there's nothing better than EXCHANGE IT. Additionally, the customer support is outstanding, highly responsive and they truly care about their customers.

KITSCH
United States
Time spent using app: Over 2 years

About this app

Launched

September 28, 2015

Languages

English

Built by 506

About 506

4.9 average rating

7 years building apps for the Shopify App Store

Support

Send a message

support@fiftypoint6.freshdesk.com

More apps like this

5.0 out of 5 stars 2 total reviews Free to install
Drive more repurchases and higher AOV with instant refunds.
4.8 out of 5 stars 2963 total reviews Free to install
You Sell - We source and ship for you!
4.0 out of 5 stars 638 total reviews 30-day free trial
Wherever you sell. However you ship. Exceptionally efficient.