Reseñas (49)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
24 de mayo de 2024

The app requires a Shopify VAT include/exclude setting which makes it impossible to define the same VAT inclusive prices for B2C customers in all countries. Support by Exemptify feels patronising as the guy blames the customer to be ignorant in stead of admitting that Exemptify lacks this functionality. The required functionality is easily available in the Woocommerce EU VAT plugin, which indicates we don’t ask a silly or impossible question. The app might be ok for B2B only companies. A combination of B2B and B2C customers doesn’t offer basic functionality which took us a long time to hear from Exemptify.

aybel.shop
Países Bajos
6 meses usando la aplicación
daxanema respondió 25 de mayo de 2024

This merchant does not understand, that the Shopiy tax inclusion setting has to be activated, otherwise Shopify will never deduct taxes - regardless of tax-exemption or location of the customer.
There is nothing we can do about that.

17 de abril de 2024

Selten bekommt man so einen Top Service! Derr Herr T.H. ist beeindruckend!

Casa Moro
Alemania
20 días usando la aplicación
29 de mayo de 2019

When we first decided to move our web site to a hosted service we put Shopify at the top of the list but then had to strike it off due the fact that it couldn't handle the EU requirements for VAT. Exemptify changed that and made it possible again. Exemptify handles B2C and B2B VAT both for EU and non-EU customers, Support has been absolutely brilliant, with Thorsten fixing our theme to display the price properly within a couple of hours of us asking. I honestly have never received such amazing support.

Homechip Ltd
Reino Unido
Más de 5 años usando la aplicación
1 de julio de 2021

App is easy to configure and works great, also with the new EU tax regulations starting July 2021. The fastest and most uncomplicated support so far. Thank you.

eigensinnig wien
Austria
Alrededor de 4 años usando la aplicación
28 de abril de 2017

Great app! It settles the issue with Shopify not being designed for EU tax exempt customers. Plus Thorsten is extremely helpful! Just perfect!

Wworkwear
Finlandia
Casi 4 años usando la aplicación
10 de junio de 2022

Been using this app for a while now and despite a few hiccups in my configurations its now working great! We had a small issue at the cart page recently due to a recent shopify update and the support team replied to my query within 10 minutes and within 30 minutes they connected as a collaborator and the issue was resolved, excellent support service thank you.

Alans BMX
Reino Unido
Casi 4 años usando la aplicación
26 de octubre de 2017

Thorsten is an absolute star - fantastic customer service. He was swift at getting things done and totally patient with all my questions.

I'm based in the UK so it was frustrating with the whole VAT issues - if you want to be able to show your products in the UK with VAT but enable your international customers view and purchase without then this is the app for you. It works great. I'm very happy.

Thanks again!!

Swannack Made Shop
Reino Unido
Más de 3 años usando la aplicación
15 de septiembre de 2017

Installed this app yesterday on our site www.winchshop.co.uk, had quite a few problems with integration due to theme we were using, contacted Thorsten from extensions@modules4u.biz and he has done a 5* service sorting all the problems, would recommend as a great addition to your site.

Dave
UK Based

Winchshop
Reino Unido
Más de 3 años usando la aplicación
20 de junio de 2018

At www.replicaparts.co.uk we trade with restoration companies throughout the world.

The features we needed included:

- Understand which counties are exempt from VAT
- Zero rates taxes as required
- Enables easy vat/eu registration number validation
- Good value

Exemptify allows us to manage EU VAT in Shopify.

Replicaparts Co Uk
Reino Unido
Alrededor de 3 años usando la aplicación
31 de enero de 2018

I've just set this up, with Thorsten's help on one aspect I was struggling with to do with the comma vs dot question as the decimal point. Actually it is explained in the "documentation" section but I hadn't spotted it. The app seems to do exactly what I wanted and Thorsten replied to me within a very short time, thanks!

Carbodeon
Finlandia
Alrededor de 3 años usando la aplicación