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Selten bekommt man so einen Top Service! Derr Herr T.H. ist beeindruckend!
App is easy to configure and works great, also with the new EU tax regulations starting July 2021. The fastest and most uncomplicated support so far. Thank you.
Great app! It settles the issue with Shopify not being designed for EU tax exempt customers. Plus Thorsten is extremely helpful! Just perfect!
Been using this app for a while now and despite a few hiccups in my configurations its now working great! We had a small issue at the cart page recently due to a recent shopify update and the support team replied to my query within 10 minutes and within 30 minutes they connected as a collaborator and the issue was resolved, excellent support service thank you.
Thorsten is an absolute star - fantastic customer service. He was swift at getting things done and totally patient with all my questions.
I'm based in the UK so it was frustrating with the whole VAT issues - if you want to be able to show your products in the UK with VAT but enable your international customers view and purchase without then this is the app for you. It works great. I'm very happy.
Thanks again!!
Installed this app yesterday on our site www.winchshop.co.uk, had quite a few problems with integration due to theme we were using, contacted Thorsten from extensions@modules4u.biz and he has done a 5* service sorting all the problems, would recommend as a great addition to your site.
Dave
UK Based
At www.replicaparts.co.uk we trade with restoration companies throughout the world.
The features we needed included:
- Understand which counties are exempt from VAT
- Zero rates taxes as required
- Enables easy vat/eu registration number validation
- Good value
Exemptify allows us to manage EU VAT in Shopify.
I've just set this up, with Thorsten's help on one aspect I was struggling with to do with the comma vs dot question as the decimal point. Actually it is explained in the "documentation" section but I hadn't spotted it. The app seems to do exactly what I wanted and Thorsten replied to me within a very short time, thanks!
We have used Exemptify since migrating to Shopify & it has been great for our needs. Recently, we had an issue caused by coding added by a developer so I contacted the app developer for help. Thorsten was so helpful, responded very quickly & resolved the issue for us.
I installed this app after changing shopify theme and no longer having custom VAT coding in the new theme.
I only use the pricing display portion of the app, and after a few hiccups Thorsten has got it to work seamlessly with my new theme. He went above and beyond it making sure any glitches were completely ironed out, and also transferred the coding over without hesitation when the theme developer released an updated version (only a day after install).
I wouldn't hesitate to recommend, the app itself is great, but what sets it apart from other similar solutions is the willingness of the developer to help you make it work properly.
www.snufflebeanyarn.co.uk