ExOrders ‑ Return & Exchange

Exorders return and exchange management portal for customers and merchants. Customers can apply for return order items as well as can replace them with other store items. Merchants have the option to approve or reject a return or exchange request.

ExOrders Features List

• Approval process of return or exchange
• Export list of return requests and items
• Each step custom notifications (e.g. approved, rejected, items received, etc.)
• Disable any email notifications
• Add merchant comments
• Add the unlimited list of reasons for customs to select on request
• Customers can apply by email or phone number
• Customer can select any product
• Customer can replace items with store active products for sales or in stock

Return App Statuses list

• Pending Approval
• Approved
• Rejected
• Received (exchange items received)
• Finalized (Added new order for exchanged items or payment settled)

Why do you need Exorder return and exchange

Your customers can submit returns requests in a few clicks. By entering the order number and email or phone number. It will help to improve sales by providing trust to your customers to buy again. As well as you have options to approve or decline return requests.

contact 24x7 if need any help to setup exorders or for suggestions