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We've started using this App in April 2024 and are very pleased with it. It's intuitive to use and anything you don't know you can look up or ask. I keep learning about more features! The support from Mark and his team is great. The time zone differences (we're in the UK) can add complexity to the offering of support, but they manage it very well.
Thanks for the great review. It's been a pleasure serving you and seeing all the great experiences you're offering at Chilworth Manor. Such a beautiful venue!
I have been using experiences for my cooking classes and small group events for over a year now and am very happy with the results.
The events are easy to load and work well within the Shopify platform.
I am overwhelmed by the amazing customer service received when I have had issues in the past. All issues have been resolved with a higher than expected outcome.
I would highly recommend experiences.
Thank you for your positive review. It's been a pleasure to help you out and your cooking experiences are some of the best we've seen!
The support is awesome! Mark was super helpful and encouraging.
Glitch: when I get an error, it doesn't tell me what it is.
Thanks Beth! It was a pleasure supporting you and helping you get your amazing experiences online. We look forward to hearing your success stories!
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This is by far the best event scheduling calendar app that I have found. And I have tried a lot. Will definitely keep using and recommend to others.
There are a few minor glitches like having to upload a specific size picture, not being able to customize brand colors on the actual booking page, and having to reload the page after saving. However, every app out there has its own weird idiosyncrasies and I'll take these ones over any other app I've tried. Plus, their customer service is great and the app is continually improving.
Thank you for your positive review! We're really glad to have you as a customer.
Also, thanks for your constructive feedback. You've hit on a few things we're currently working on. Here's the status:
- Brand colors on the booking checkout flow: We're adding the ability to change the color of the button to be on brand very soon.
- Specific picture sizes: That's a theme conflict issue that we're working to not make an issue in the future.
- Reload of the page: This is an issue of how we interact with Shopify's draft rules. We're also thinking about how we can make this a more intuitive and reliable experience.
Thanks for your feedback!
This app is a great plug in for booking experiences - but beyond that, the developers answer questions right away which make it a breeze to troubleshoot and understand functionality. They have also been sharing what features they will be adding soon which is great as well. Thanks for your top notch customer service.
Thanks for your honest review. We have enjoyed getting to know you and expect great success for you in the experience economy!
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This app has been extremely helpful to us as we start to launch a new program with weekly events. The chat support is very helpful and relatively quick to respond. There is room for improvement and requested features, hence the 4 stars, but they take requests and even let you vote on the requests of others to try and move them higher in the queue. Looking forward to some of the in planning updates.
Thank you for your honest review. We're going to work as hard as we can to turn that 4-star into a 5-star!
We love what you're doing at Primal Pastures and our interactions with you so far. Your upcoming farm membership looks like a fantastic value and we wish you the best with that (and on all your interesting bookable experiences). Farm on!
We run painting and furniture upholstery courses and needed a simple to use app to plugin to our Shopify Store. We are new to Shopify and so had a number of questions about how to make things work properly. The team from Experiences was incredibly responsive and friendly, taking the time to answer even the silliest of questions from me! We are now enjoying taking many workshop bookings and are very happy using Experiences!
Thanks Michelle! We're super happy to have such an accomplished crafts-person and educator as a customer. I'd encourage all Australians to beat a quick path to Mint by Michelle for a workshop to learn how to revitalize and enhance their tired old bureaus, side tables, dressers, wardrobes, and coffee-stained coffee tables.
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We have just added the app to our website, and we're very pleased with seamless, easy integration and set up! I have a few small tweaks to make the fit better for our branding, but the team has been super responsive and are helping us out!
This app is simple, but still includes many features and capabilities we haven't found with other products - and is definitely easier to install and use.