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The Experiences App has been an excellent add-on for our Wetland Discovery Centre. It allowed us to the opportunity to continue booking guided activities and experiences while we were closed due to COVID. Now, most of our regular activities are created to be easily booked online. The support we have received has been prompt and helpful.
Thank you for your review. We are excited to be serving such a worthwhile organization stewarding the beauty of Oak Hammock Marsh. It's been a pleasure for our team to interact with you!
I used this app to help my customers book art workshops. I have tried all the apps, and was about to leave Shopify, until I found Experinces. Their first version of the app wasn't perfect. But the new update made me change my mind and it's just the BEST BOOKING APP for workshops. Thank you! Keep up the good work!
We are absolutely thrilled to have you as a customer and are thankful you took the time to review us! If we're ever in your neighborhood, we're definitely going to book a workshop. The alcohol ink class seems especially cool! https://artsea.co/products/alcohol-ink-workshop
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The support is awesome! Mark was super helpful and encouraging.
Glitch: when I get an error, it doesn't tell me what it is.
Thanks Beth! It was a pleasure supporting you and helping you get your amazing experiences online. We look forward to hearing your success stories!
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I tried couple of apps for this kind of need. This one is my choice. Good app, guys are awesome, the support is very great.
We are thrilled to have you as a customer and have enjoyed assisting you in your setup!
Fantastic app for event and workshop bookings. The design is beautiful, which makes it seemlessly integrate into our theme. I had a query about the event duration settings, and Mark was amazing in sorting everything out super quickly, allowing the app to perfectly fit our needs. 100% recommend.
Thank you for the positive review and hit us up any time for help. Our entire team is excited to see you succeed with your experiences.
I use this app to manage classes for my custom candle making store. The app easily allows customers to book on my website or over the phone. The app has many functions such as storing customer information and allowing me to transfer existing reservations to other class times. The experience staff always responds very quickly and helps me with any questions I have. I have had nothing but positive experience with this app and continue to use it to build my brand!
Thanks so much for your positive review. We have loved seeing your amazing Candle making experience thrive and celebrate your new location with you!
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As a newer user - we implemented Experiences to book clients into our dog park. The app functions well for booking, and is easy to use - so if you are looking for a basic program, this works.
However the customer service since passing the Trial Day has been nilch. All support tickets go unanswered and when waiting on their online chat, it just lingers. I have yet to get a response on implementing links on the description, ability to use simple things such as BOLD or UNDERLINE. Will be looking to book Tip or Sesami instead due to their customer service reviews. I just think it is distasteful that Customer Service was soooo good during our Trial time, which gave false expectations.
I'm really sorry we dropped the ball on this. It looks like we left your inquiry open for 3 days while we were investigating an issue with why our editor is stripping out some HTML. We should have gotten back to you faster with a progress check-in.
We definitely don't prioritize customer service only during the software trial period. Our mission is to support our customer's businesses consistently and provide the best support we possibly can, all the time.
We wish you great success with your business and hope that you find a solution that works for you.
This app delivers exactly the functionality it advertised. My business is an experience business and this is the best solution I have seen for beautifully and easily integrating scheduled events into my Shopify site. The zoom meeting integration they added works great. They are very customer focused and responsive when you need any kind of support. The pricing model is fair and allows you to affordably start and scale. Great app and I highly recommend it.
We really appreciate your use of the app and the positive review. It's been a pleasure supporting you this far and we look forward to your success! And I know where we're going if we're looking to have a goat join one of our team meetings! ║ ಡ ͜ ʖ ಡ ║
As COVID-19 made our organization switch from the walk-in experience to a timed ticket experience, Experiences App turned out to be a perfect solution. It delivered exactly what was promised. It enabled us to control the number of visitors for Social distancing, but at the same time enhancing the experience of the visit itself.
The back end is easy to use and manage. Working with the team is a pleasure and looking forward to the updates.
Thanks for the positive review. It's been great getting to know the needs and mission of the Longhouse Reserve. Next time we're in your area, we're definitely going to book a visit to your amazing experience!
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This app is a great plug in for booking experiences - but beyond that, the developers answer questions right away which make it a breeze to troubleshoot and understand functionality. They have also been sharing what features they will be adding soon which is great as well. Thanks for your top notch customer service.
Thanks for your honest review. We have enjoyed getting to know you and expect great success for you in the experience economy!
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